Sr Product Analyst at Mural

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MURAL is on a mission to inspire and connect imagination workers globally.

MURAL is a digital workspace for visual collaboration that connects over 75 percent of the Fortune 100. Teams at global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk, and GitHub embrace visual collaboration to run more productive meetings and workshops. This leads to a more creative, engaging, and fun way of working together, all in a welcoming, simple-to-use online space.

Headquartered in San Francisco, California, MURAL employs over 700 people around the world. MURAL is on a mission to level up teamwork with imagination so that working together is more fun and innovation happens faster. The MURAL® platform transforms teamwork by making meetings and workshops interactive experiences designed for problem solving, play, and imagination. MURAL has raised $200M in financing to date and is growing rapidly to fulfill its mission.

YOUR MISSION

Product Analytics is a new and critical function at MURAL that has begun within the Product Growth Pillar.  The Product Analytics team supports creating data-driven insights that help our Product Growth team identify impactful opportunities (customer and business driven) to help fuel our Product-Led Growth. This may include work such as quantifying stages of the customer journey, identifying factors that fuel conversion and retention supporting experimentation efforts.

As a Sr Product Analyst, you will be responsible for helping the Growth Product team build data-driven roadmaps, providing a consistent (and proactive) flow of data-driven insights fuel ideation and learning and to help the team achieve targeted KPIs. You’ll do this by creating both dashboards and reporting to monitor and measure success, as well as performing ad hoc analyses. You’ll partner closely with Product Managers on a regular basis but also are a skilled collaborator who is able to work effectively and efficiently across departments and disciplines. You have solid business acumen that enables you to tell stories with the data which helps contextualize learnings and recommendations. The ideal candidate will have experience in similar product analytics, growth, or optimization roles with both strong technical and analytical abilities but also the soft skills as well.

You will be an integral part of the Product Growth team and the work you do will help shape our Product Growth strategy and tactics and help drive us towards our company objectives and key results. If you’re excited to dig right in and have a meaningful impact, we’d love to hear from you! 

Responsibilities:

  • Support identifying KPIs that map to customer journey and measure the success of the business; partner with Product Managers and Product Marketers for buy in and share with key stakeholders as needed
  • Lead and manage analytics projects and requests, including partnering with and mentoring more Jr level Analysts
  • Identify opportunities for product changes/experiments based on analysis and proactively share these opportunities with product managers, pillar leadership and decision makers 
  • Understand both quantitative and qualitative research and trends related to the product and the business, be able to leverage those insights to help teams make data-informed decisions
  • Combing results of experiments and product launches to show how product teams have impacted KPIs and revenue 
  • Create dashboard and automated reports to track KPIs 
  • Contribute to data quality - identify discrepancies, create data tables needed for analysis and automation
  • Support experimentation initiatives by calculating sample size, monitoring and reporting on results
  • Partner with other analysts on other product pillars and across other disciplines in the company to share insights across teams and bring findings back to your domain
  • Ad Hoc reporting and analysis to support product team 
  • Work relatively autonomously with support of your pillar and manager
YOUR PROFILE

The top candidate will have the following skills:

  • Significant experience in an analytics focused role, product analytics experience is a plus
  • Bachelor’s or Graduate degree (business or mathematics a plus or equivalent work experience) 
  • Desire to work in a rapid growth company 
  • Expertise in SQL, Web Analytics, Excel - R/Python and Optimizely a plus
  • Proficiency in wrangling and transforming data 
  • Demonstrated, hands-on experience with data visualization tools
  • Expertise with web analytics tools (eg - Heap)
  • Experience working with BI tools such as Periscope, Tableau, etc
  • Experience with statistical methods such as regression and hypothesis testing
  • Proven experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and create actionable insights
  • Expertise in A/B testing analytics and best practices 
  • Strong communication, collaboration, and problem-solving abilities 
  • Ability to build relationships, be persuasive and influential within and across immediate working groups

#LI-Remote

#LI-PP1

WHAT WE OFFER

In addition to being part of our quest to help people empower their imagination, we offer:

  • Competitive salary and benefits
  • Flexible working hours
  • Ability to work remotely
  • Flexible time off
  • Professional development opportunities
  • Learning stipend
  • Wellness stipend
  • MURAL free forever plan
  • Design Thinking + Facilitation trainings
OUR VALUES

We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:

  • Make others successful
  • Adapt to thrive
  • Play to wow
  • Think global
  • Experiment like an owner
Practicing equality through imagination work.

MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life. 

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Technology we use

  • Engineering
    • JavascriptLanguages
    • SqlLanguages
    • NodeJsLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks

Location

Headquartered in Buenos Aires and San Francisco, our teams are spread across the US, Canada, Spain, Germany, UK, Australia the Netherlands and beyond.

An Insider's view of Mural

What are some social events your company does?

We have organized two virtual company retreats in the past year for employees to socialize, have fun and learn new talents. They included virtual escape rooms, dance parties, magic tricks, and more. We currently have a Mindfully MURAL program organized by employees. It includes weekly mindfulness activities that anyone can join.

Laïla von Alvensleben

Head of Culture & Collaboration

How does the company support your career growth?

One of the things that I like the most about MURAL is that I'm given the chance to propose new ideas and projects and see if they work. By doing that, MURAL is always giving me the option to try new things and gain new experiences. At the same time, I can use my learning budget to improve skills that are critical for my role.

Mercedes Castro

Compliance Manager

What are some things you learned at the company?

Since i’ve joined Mural, i’ve learned to experiment like an owner, in more than one way.I’ve created proposals of improvements not only in tech side of things but also on team management. You always have room to propose and to implement new ideas, you have a voice that’s always being heard!

Nicolas Sigal

Team Architect & Staff Software Engineer

What are Mural Perks + Benefits

Mural Benefits Overview

We offer a variety of programs and plans to meet you and your family where you are in life, wellness options to ease your mind and body, flexibility and perks designed to make life a little easier and more fun. Because we know when we’re healthy and happy, we do our best work.

- Competitive salary and benefits
- Flexible working hours
- Ability to work remotely
- Flexible time off
- Professional development opportunities
- Learning stipend
- Wellness stipend
- MURAL free forever plan
- Design Thinking + Facilitation trainings

Culture
Partners with Nonprofits
We offer our product for free to Nonprofits.
Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
At MURAL we train all our team members, to be sure we are delivering the best hiring experience for our applicants. Sharing best practices to reduce the unconscious bias during the process
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Continuing Education stipend
While MURAL also provide in-house learning programs, an individual learning stipend allows each MURALista the freedom to access learning resources suited to their specific role and development goals.
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