Atlassian
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San Francisco, CA

Content Designer, Bitbucket Cloud

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Employer Provided Salary: $93,375-$172,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it's necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Have you ever found yourself rewriting onboarding tours, in-app tips, or product tutorials in your head? If you can explain complex features within tiny amounts of product real estate and communicate value in compelling, clear, and effective help articles, come join Atlassian's Content Design team!
We're hiring a Content Designer to join our Bitbucket Cloud team, someone who's ready to not only own the information experience for Bitbucket, but also contribute to and help drive projects that benefit the larger DevOps strategic space here at Atlassian.
In other words, this isn't a traditional technical writing or UX writing role. As part of the Atlassian Design team, you will:

  • Deliver effective UX writing and longer form explanatory content (documentation, how-to articles, tutorials, etc.) for Bitbucket on time and with quality against an agile and frequent product release schedule.
  • Work closely with the design, PM, marketing, and training teams to understand customer insights, the purpose of features and how best to explain them to the right audience.
  • Refine and drive content strategy, and apply the Atlassian voice and tone in a way that drives engagement with Bitbucket users.


When you join the team, you'd be expected to have:

  • Excellent writing and communication skills
  • A love for user content and UX (long-form content, documentation, and microcopy)
  • Experience working with product managers, engineers, designers, marketing, and customer service teams
  • A proven track record of working in and managing projects in an agile, fast-paced environment
  • An understanding of how content drives business objectives
  • 2+ years of professional UX writing and/or technical writing experience


And ideally, we'd hope you'd have:

  • A knack for creatively engaging with audiences
  • Experience using design thinking and design processes (critique, user journeys, personas) to improve or validate your work
  • Consumer and enterprise content experience
  • Experience in building out writing and design guidelines


Show us something:

  • Along with your resume, send or point us to examples or a portfolio of your work. Ideally, send us work that shows us your UX writing and documentation experience.


More about our team:

  • Content Designers at Atlassian look at the way we communicate with our customers as an end-to-end journey. We consider content to be a powerful and essential part of that journey. Our content experts work collaboratively across Atlassian to champion our design language , tell consistent stories, and craft great customer experiences.
  • Read more at Designing Atlassian .


At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:
Zone A: $112,500 - $172,500
Zone B: $101,250 - $155,300
Zone C: $ 93,375 - $143,200
Within each range, base pay is determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.
Please see here for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world's best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team .
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
To learn more about our culture and hiring process, explore our Candidate Resource Hub .

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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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