Design Program Manager, Product

| San Francisco
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Brex is building the new global standard for financial services, starting with corporate cards. We are designing the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. 

We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfortable learning new technologies. Most importantly, we’re looking for people who are enthusiastic working with a variety of backgrounds, roles, and needs.

This role will be on the Design team with a focus on the product and UX side. The role is full time, based in SF, and reports into our Head of Design.

Responsibilities:

  • Drive initiatives with design leadership to build and evolve our operational model for the overall design org.
  • Establish and improve tools, systems, and playbooks needed for the design team to produce their best work efficiently, collaboratively, and across multiple locations.
  • Own systems for project documentation, status tracking, and reporting.
  • Ensure stakeholders and team members are involved at the right times, understand project health and decisions, and follow through on their commitments.
  • Align internal and cross-functional forums that are necessary to drive collaboration and elevate the quality of design work.
  • Measure, maintain, and improve Design impact metrics, ensuring they align with company objectives.
  • Effectively communicate the value of design and advocate for the design team.
  • Be hands on in the tactical day-to-day management of multiple programs including design and marketing budgets.
  • Field inbound requests and manage competing priorities across different stakeholders.
  • Lead in-flight project coordination on select high-priority initiatives.
  • Facilitate meetings and reviews, as well as maintaining documentation on design feedback and decisions.
  • Onboard vendors to Brex design guidelines and systems, as well as through internal security and legal reviews.

What We Value:

  • 6-8 years experience as a Creative Producer, Design Producer, Design Program Manager or in Design Operations at an in-house Design team.
  • Great critical thinking, conflict resolution, and negotiation skills.
  • Ability to build clarity and order in a fast-paced world of ambiguity.
  • A deep understanding of the creative process and a consistent track record for balancing creative quality and business outcomes.
  • A passion for connecting the dots and discovering efficiencies.
  • Clear and effective written, verbal, and visual communication skills.
  • Literacy with design, prototyping, project management, and asset management tools.
  • Experience using Jira and other resource management tools.

Design at Brex:

  • We work in an environment where it matters to make the right design decisions the first time, and as a result, take on less technical debt than other companies.
  • We believe in two equal track career growths between senior individual contributors and managers. We want people to contribute where they feel most impactful.
  • We believe in small, accountable and autonomous teams of amazing people, eager to learn, teach and constantly improve our way of working.
  • People have a strong sense of ownership and accountability for what they’re building. What we build today will be the foundation for dozens of other designs in the future.
  • We are very frank on discussing technical matters. If one disagrees with how things are being done, we encourage them to speak up and help us get to the truth faster.

 

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Location

Brex is located in the East Cut, in between SOMA and FiDi a block from Salesforce Park and the Transbay Transit Center.

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