Director of Product Design, Consumer Banking
About the role
We’re seeking a talented Design Director to join the growing Design team at Chime, where we’re fundamentally changing banking. You’ll oversee all of our consumer banking experiences, from basic money movement to the complexities of spending, saving, and building credit. You’ll manage designers and roadmaps while contributing to critical cross-functional projects. Your focus will be both making finance simple for our members and making the Chime design team amazing for our employees.
As a Design Director, you’ll be responsible for developing and growing our product design team. You’ll guide designers towards the best possible design and UX outcomes for our members while teaching them to stay mindful of business needs and constraints. You’ll lead by example as you facilitate cross-functional collaborations and identify opportunities for the design team to operate more strategically, holistically, and effectively. You’ll work closely with the Head of Design as you establish a gold standard for design execution and a vision for the future of Chime’s products. Most importantly, you’ll work with each designer on career development and personal growth, ensuring that Chime isn’t just a job, but a place designers can launch their careers.
In this role, you can expect to
- Put the user first in all product / design decisions. Don’t lessen their problems, actually eliminate them.
- Put your employees first in all other decisions. Coaches are the bottom of the pyramid, supporting their team, not the other way around.
- Champion high caliber design throughout Chime. You’re a role model to other designers and other parts of the company.
- Own vision setting, roadmapping, priority setting, and design delivery across multiple product development teams
- Present work to, collaborate with, and influence product managers, engineers, research, exec team, and other stakeholders
- Manage and iterate upon our team processes, career development, and people tools internally
- Wear multiple design hats, helping to work on any project as needed
To thrive in this role, you have
- A Bachelor’s degree in graphic design, product design, or related design field (or applicable experience)
- 7+ years of proven history shipping consumer mobile and/or web products
- 2-3 years of experience managing and building small design teams
- The attitude of leadership from behind and a knack for inspiring others to be their best every day
- The ability to balance business objectives with user needs and team needs. You represent all sides of the business and know how to create the best outcomes for each.
- A relentless desire to make banking really, really, really (we mean it!) work for our user’s benefit
A little about us
We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances.Â
Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!
We've built one of the most experienced leadership teams in Fintech and were recently valued at over $14.5B. We've raised over $1B in funding from leading investors including DST, Coatue, Tiger Global, General Atlantic, Iconiq, Dragoneer, Menlo, Whale Rock, Access, Forerunner, Crosslink, Cathay, aCrew, and others.Â
What we offer
- đź’° Competitive salary based on experience
- ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
- 📝 Quarterly stipend to spruce up your home officeÂ
- 🏝 Generous vacation policy and company-wide Take Care of Yourself DaysÂ
- đź–ĄÂ Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service
We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.Â