Director of Product Design (San Francisco, CA)

| San Francisco | Hybrid
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Nearly every company in the world runs on custom business software: Gartner estimates that up to 50% of all code is written for internal usage. This is the operational software for refunding orders, underwriting loans, moderating content, managing marketplaces, rolling out new features, onboarding employees, analyzing transactions, providing customer support…the list is nearly endless. For most companies, building and maintaining all of these tools demands a lot of engineering time—scarce, expensive resources better put to use on customer-facing products.

At Retool, we’re designing a new type of development environment that makes it dramatically faster and easier to build all of this software. Retool unifies the ease of visual programming with the power of code, while abstracting away the tedious and repetitive tasks of development. We believe that the future of software development lies in being a force multiplier for developers and technical builders, helping them move considerably faster and build a lot more software.  It’s akin to a new version of Visual Basic, HyperCard, or Flash—with a bit of Figma and some future-of-programming vibes thrown on top. Today, our customers span from small startups building their first operational tools, to Fortune 500 companies building mission-critical apps for thousands of users across their business.


We're seeking a Director of Product Design to lead an extraordinary team of product designers, shaping their work and processes to ensure high quality and timely execution of Retool’s goals and product vision. Your influence will extend beyond the design realm, as you’ll partner closely with your product management and engineering counterparts to effectively communicate the objectives, insights, and status of product work to the rest of the organization. You’ll help scale the product design function at Retool, recruiting and developing the careers of product designers, while building an environment where design changes the trajectory of our customers and our business.


  • Work closely with our Head of Design to model Retool's operating principles, cultivate an inclusive and empowering workplace with a clear organizational structure, and devise practical strategies that help us achieve concrete and measurable objectives
  • Help establish an outstanding design practice, influence product strategy, plan and ensure product execution, and uphold a high quality bar
  • Lead with clarity and vision, motivating and coaching designers to deliver the best work of their career by building a demanding, but supportive environment
  • Help to create repeatable systems and processes for product design to deliver high quality work at an ambitious velocity
  • Improve our process for attracting high-quality product design candidates and refine our career growth frameworks
  • Partner with our other design leaders to facilitate close collaboration and operational support between product design, brand design, and design engineering
  • Share ownership of product outcomes with your engineering and product management partners, reenforcing a “three-legged stool” operating model
  • Create alignment by communicating objectives and progress across the company and to senior leadership


  • A body of work that demonstrates high quality and meaningful business impact—you know what great design looks like, and how to enable your team to produce just that 
  • 12+ years of professional design experience with 4+ years of leadership experience, including managing individual contributors and managers
  • Experience setting product design direction in a cross-disciplinary, multi-team environment at all altitudes, from strategic direction down to detailed UI design
  • Strong systems and conceptual thinking, paired with direct communication that's concise, articulate, and capable of inspiring a team
  • A history of deep collaboration with product and engineering functions, empowering design to lead with vision and drive holistic product experiences that significantly impacted the business' trajectory
  • An obsessions with customers, and direct experience building processes for developing customer understanding in collaboration with sales, customer success, and marketing partners
  • Proven expertise in attracting, nurturing, and retaining top-tier talent, cultivating well-rounded and inclusive teams that expand with the company's growth
  • The inspiration and drive to radically rethink how software is built, and shape the future of programming

Retool offers generous benefits to all employees. For more information, please visit the benefits and perks section of our careers page!

At this time, Retool is only set up to employ in the US and UK. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DockerFrameworks
    • ExpressFrameworks
    • gRPCFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • React NativeFrameworks
    • TerraformFrameworks
    • PostgreSQLDatabases
    • RetoolDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • LinearManagement
    • DocuSignCRM
    • HubSpotCRM
    • IntercomCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • SplashCRM
    • GongLead Gen
    • RevOps CPQLead Gen
    • LeadIQLead Gen
    • LeadGeniusLead Gen
    • LinkedIn Sales InsightsLead Gen
    • ChampifyLead Gen


Retool's headquarters is in San Francisco's Mission District within walking distance to the 16th St. Bart station, great coffee shops, and SF institutions like Dandelion Chocolate and Tartine Manufacturing. We have dedicated parking, secure bike storage, and 24/7 onsite security.

An Insider's view of Retool

How do you collaborate with other teams in the company?

At Retool, Engineering, Product, and Design work closely throughout the entire product development process. Designers collaborate across various product lines to create cohesive designs and meet the needs of our users. Our structure encourages open communication and collective decision-making, with everyone empowered to share input and ideas.

What is your vision for the company?

Software has changed our lives, but it remains far too difficult to build. Code is great and the best way to get a computer to do something—but should we write as much code as we do? We think not. Retool is a new, better way to program so that people everywhere can build custom software that works.



What's the biggest problem your team is solving?

An open-ended platform like Retool means our audience is incredibly diverse. Creating messaging that resonates with everyone reinforces a lot of what I find invigorating about product marketing—talking to customers, using those insights to fuel our roadmap and enablement materials, and iterating to deliver a message that’s exciting to developers.


Product Marketer

What are Retool Perks + Benefits

Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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