Atlassian
Atlassian's software powers teams in every industry to collaborate, ideate, and innovate.
San Francisco, CA

Experience Design Manager, Confluence

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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.


Atlassian is seeking an Experience Design Manager who will play an instrumental role in up leveling their team by providing support and mentorship in constructive ways that encourages, energises, and increases the quality of work. This person will be responsible for championing a variety of design processes within Atlassian. We are looking for an individual who will embrace a collaborative approach to helping their team build confidence, solve problems, and move work forward. This person should be able to oversee development of current design strategy; review and hone vision for the customer experience, and manage a team to meet critical experience objectives.


We’re building a team workspace where anyone can easily find the latest company information, create and share a project plan, and communicate across business lines and teams. We believe that offering tools and practices to support open teamwork is a critical component of fueling digital transformation and ultimately strengthening business agility.


Our charter is to empower teams to engage in meaningful collaboration, to deliver a delightful content creation experience; to effortlessly organize, find, and discover information and knowledge across teams. We are looking for someone who deeply understands design processes and can craft detailed plans that are proportionate to the size and scale of problems to be solved.


In this role, you'll get to:

  • Be a strategic partner of leadership teams, working closely with your peers in Engineering and Product to define the team strategy and roadmap.
  • Have an understanding of product metrics and translate goals to the experience design team.
  • Lead the overall product design vision that enhances our business goals and share that strategy through storytelling with great presentation skills.
  • Establish and maintain a high quality bar for shipped design work with your team.
  • Proactively look for opportunities to improve the design of our products
  • Be a dedicated innovator. With a pulse on the trends in product design, you will help your team anticipate and adjust to new challenges and ensure constant innovation within your product.
  • Build and lead a high-performing team of experience designers. You'll mentor and encourage your team towards success and cohesion.

Ideally, we’d hope you would:

  • Have 10+ years of professional design experience, including 4+ years leading a senior design team.
  • Show examples of having led a cross-craft project that delivered measurable improvement to users.
  • Have a passion for driving teams towards amazing solutions that balance customer/business needs.
  • Have experience leading product or content designers across multiple/concurrent streams of work.
  • Recognise content to be a powerful and essential part of a customer’s end-to-end journey.

More about the team


Designers at Atlassian are responsible for delivering across the entirety of the design process, from early stage research and ideation, through implementation and iteration based on key success metrics. Ideally you are really strong in at least one design-focused skill, have an interest to improve in many other areas and are humble enough to always ask questions and learn more.


Read more about Design at Atlassian here:

https://medium.com/designing-Atlassian

https://atlassian.design/



More about our benefits


Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.


More about Atlassian


Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.


Additional Information


We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


All your information will be kept confidential according to EEO guidelines.


If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.


Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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