eero is looking for a Growth Product Designer for the Services team. Your mandate: design network security and parental controls services on top of eero’s hardware. Design is core to our identity. Every part of our experience — the product’s physical form, its packaging, our apps, and even the company’s name — reflects this. The role requires working across various mediums — iOS, Android, web and email — and across consumer and enterprise channels.

Who are you?
eero is looking for a Growth Product Designer with:

• Experience designing mobile applications — ideally subscription products — showing high user growth.
• Ability to work autonomously in a “progress over perfection” environment with continuous iteration while working within technical constraints, and business requirements.
• Strong ability to present work, explain your rationale, and incorporate feedback.
• Experience working with quantitative and qualitative research including usability testing, analytics, user interviews, and A/B testing.
• Experience working with a design organization, regularly incorporating feedback, applying and contributing to a design system.
• Solid understanding of user-centered design methodologies, design thinking processes, and usability principles.
• Excellent written and verbal communication skills coupled with organization skills.
• Experience in a software development workflow and tooling including Sketch, Abstract, InVision, and JIRA.

What you’ll do:

As a Product Designer on the Services team, your responsibilities will include:

• Defining, designing, reviewing and testing interfaces, components, systems, and frameworks for eero customers.
• Using design thinking techniques including user research, agile design iteration, prototyping, and usability testing.
• Engaging with customers to understand their needs and design experiences that guide them through onboarding, education, and understanding eero Services.
• Collaborating with cross-disciplinary teams from product, engineering, customer experience, and marketing.
• Regularly using, improving, and contributing to the eero Design System, and collaborating with eero Design to ensure consistency.
• Presenting designs to stakeholders at various stages throughout the design process.

Additional:

• 5+ years of experience as a self-managed contributor, or member of a Product Design team, working on desktop and mobile products.
• A body of work that showcases confident, diverse, and thoughtful typography, layout, visual design, and interaction design.
• Experience and passion for Security and Parental Controls.
  

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.