Head of Design Operations

| San Francisco | Hybrid
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Grammarly is continuing to grow our team during the COVID-19 pandemic, conducting fully remote hiring and onboarding processes. All Grammarly team members can work remotely until September 2021. Read more about how we’re supporting our team and communities.

The opportunity

Grammarly empowers people to thrive and connect, whenever and wherever they communicate. More than 30 million people and 30,000 teams around the world use our AI-powered writing assistant every day. All of this begins with our team collaborating in a values-driven and learning-oriented environment. 

The Design team at Grammarly is responsible for delivering assets for a wide range of product and marketing initiatives, including our brand, product offerings, and research. To support our growing organization, we’re looking to add a seasoned Head of Design Operations to partner with our Head of Design. Our Head of Design Operations will design and operationalize programs to help the team deliver world-class design at scale. 

Your impact

As a natural leader, you’ll anticipate challenges and opportunities to mitigate risk. You’ll apply your breadth of experience to model, prototype, and iterate on ways our team works. You will align cross-functional stakeholders and build trust across teams. You’ll be setting the foundation for the discipline and building the team to support a scaling design organization.

The Design team is responsible for projects that directly impact business goals and metrics. In this role, you will primarily work with the Product Design, Brand and Marketing Design, and User Experience Research teams to define design programming at scale. In this high-impact role, you will:

  • Collaborate with and support the Design team in delivering best-in-class designs.
  • Act as a bridge between the Design team and the Engineering, Product Management, and Marketing teams by making sure interdependencies are understood and planned for.
  • Identify team needs with regard to process, tools, documentation, asset management, etc.
  • Point out connections and reconcile possible collisions between different product offerings, features, and platforms.
  • Collaborate closely with senior designers to define, document, and operationalize process.
  • Provide stakeholders with visibility and updates of current projects, resource use, team performance, and product/campaign health.
  • Implement or drive changes to make sure designers are working at optimum efficiency.
  • Collaborate with internal business partners throughout various departments.
  • Evaluate and implement new tools with designers, researchers, and cross-functional partners to solve for our growing need to collaborate globally.
  • Define and keep up-to-date documentation of how the Design team works as well as how to work with all disciplines of the team.
  • Build out processes and resources to support how we scale our vendor program, self-serve resources, outreach and legal compliance, and design and research education for Grammarlians.
  • Interface with legal, security, and procurement teams to onboard and pay vendors, including by facilitating statements of work and negotiating business terms and budget.
  • Build a team of best-in-class Design Program Managers. 

We’re looking for someone who

  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Has at least 5–10 years of experience managing Design Operations at scale.
  • Has a deep understanding of high-efficiency, high-output centralized design partnerships.
  • Has a deep understanding of multidisciplinary design processes and toolkits across Product Design, Brand and Marketing Design, and User Experience Research.
  • Has excellent written and verbal communication skills and uses them to effectively roll out large-scale programs.
  • Is relentlessly focused on our customers’ needs and wants.
  • Is proactive in seeking and providing opportunities to improve and expand the team, including team members’ personal skills and experiences.

Support for you, professionally and personally

  • Professional growth: We hire people we trust, and we give team members autonomy to do their best work. We also support professional development with training, coaching, and regular feedback.
  • A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. We have a highly collaborative culture supported by our EAGER values. We also take time to celebrate our colleagues and accomplishments with global, local, and team-specific events and programs.
  • Comprehensive benefits: Grammarly offers all team members competitive pay along with a benefits package that includes superior health care. We also offer ample and defined time off, catered lunches, gym and recreation stipends, admission discounts, and more.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Grammarly will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. Grammarly is an equal opportunity employer and participant in the U.S. Federal E-Verify program.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • StylusLanguages
    • TypeScriptLanguages
    • Objective-C++Languages
    • ClojureLanguages
    • GoLanguages
    • ReactLibraries
    • ReduxLibraries
    • MobXLibraries
    • PyTorchLibraries
    • RxJava2Libraries
    • RxJSLibraries
    • scikit-learnLibraries
    • Vowpal WabbitLibraries
    • LeakCanaryLibraries
    • AlamofireLibraries
    • StarscreamLibraries
    • LottieLibraries
    • FlatBuffersLibraries
    • XGBoostLibraries
    • OpenNLPLibraries
    • spaCyLibraries
    • AllenNLPLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • MockitoFrameworks
    • EspressoFrameworks
    • UI AutomatorFrameworks
    • OpenNMTFrameworks
    • AWS RDSDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce Marketing CloudEmail

Location

Grammarly’s San Francisco headquarters is located downtown, just a 5-minute walk from the Embarcadero BART station.

An Insider's view of Grammarly

How do you collaborate with other teams in the company?

We resolve our problems with constructive discussions that are only made possible by the level of empathy and listening skills that team members have here. It makes me happy to know I work with such exceptional people.

Maryna

Engineering Manager

How does the company support your career growth?

I was initially attracted to (and surprised by) the growth and scale of the business, and the feeling only grows as we expand into B2B. With its adaptable, positive, and passionate team, Grammarly is a unique place to be."

Nicole

Product Marketing

What is your vision for the company?

Writing helps us all achieve personal, professional, and academic success, but effective communication requires talent and time. It can be very challenging, and we may not always be able to effectively express our meaning, convey our intent, and be fully understood—creating a gap with our audience. We’re building Grammarly to close this gap.

Brad

CEO

What projects are you most excited about?

I always feel pumped when I see the positive feedback we get from our users. To know that your work is helping people discover a product that meaningfully improves their lives—it never gets old.

Shanik

Head of Growth

What are Grammarly Perks + Benefits

Grammarly Benefits Overview

Grammarly offers all team members competitive pay along with a comprehensive benefits package that includes superior health care. We also offer ample and defined time off, gym and recreation stipends, admission discounts to events and cultural institutions, and more. We frequently take time to acknowledge and celebrate our colleagues’ accomplishments.

On top of our programs and policies, Grammarly also believes strongly in making sure that a major benefit is the company’s focus on a culture of collaboration and cooperation. We hire people we trust, and we give team members autonomy to do their best work. We also support professional development with training, coaching, and regular feedback.

Culture
Volunteer in local community
Partners with nonprofits
Remote work program
Grammarly is excited to offer a remote-first hybrid working model. Learn more here: https://www.grammarly.com/blog/remote-first-hybrid-work-model/
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Grammarly-paid insurance programs include life, AD&D, and short-term and long-term disability.
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Fitness initiatives at Grammarly include In-office yoga and sponsored race teams.
Mental health benefits
Grammarly provides employee assistance programs and counseling services (including virtual care).
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the birthing person and 8 weeks of leave for the birthing partner.
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Grammarly offers employees professional development opportunities like an annual individual budget for training along with the ability to attend job-related conferences and seminars.
Lunch and learns
Promote from within

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