Cisco Meraki is seeking a knowledgable and creative Instructional Designer to help build Meraki’s instructor-led and e-learning technical training curriculum and to support the library of content for all of our training programs worldwide.

The Training & Evangelism team helps drive market adoption of Meraki among Cisco, partner, and customer audiences. We do this by developing, promoting, and delivering scalable programs that build knowledge and create passion among participants.

You will work with a geographically distributed team of content experts, technical instructors, program managers, and other organizational stakeholders. The position requires strong project management skills, extensive pedagogical and course design knowledge, strong written and verbal communication skills, the ability to move projects with many stakeholders forward in a timely manner, and experience with various aspects of distance learning.

Responsibilities

• Design and develop various modalities of learning (blended, e-learning, classroom, and virtual learning experiences) using ADDIE and AGILE methodologies
• Understand learning needs and gaps to research, recommend, design and implement training and development initiatives
• Apply instructional design expertise while adhering to a consistent learning content strategy
• Convert complex technical information into clear and easy-to-follow instructions by consulting with subject matter experts on concepts, techniques, and creative applications
• Partner with subject matter experts and team members to identify training requirements and validate training curriculum
• Analyze performance data to determine learning objectives that deliver business results, drive behavior change, and increase performance
• Effectively use various learning development tools such as Camtasia and Articulate to create engaging learning experiences
• Evaluate the business impact of learning programs through the use of learning and performance metrics to ensure results are achieved and learning is retained
• Engage in professional development to stay abreast of learning theories, pedagogies, and technological developments

Qualifications

• Demonstrated ability to develop innovative instructional approaches in a variety of curricula
• Outstanding written, verbal, critical thinking, problem solving, and interpersonal communication skills
• Experience creating videos with an emphasis on script and storyboard development
• Ability to exhibit creativity, self-direction and the capacity for independent work, and organizational skills
• Substantial working knowledge of educational technology tools for interaction and assessment within an LMS (Learning Management System)
• Significant experience in the design, development, implementation and evaluation of end-user technical applications training
• Deep understanding of adult learning principles such as Bloom’s Taxonomy, Gagne, Kirkpatrick’s Levels of Evaluations, and other instructional design concepts

Other Requirements:

• Minimum of a bachelor’s degree in instructional design, curriculum and instruction, adult education, or a related academic discipline. A Master’s Degree is preferred.
• Knowledge of the IT industry and networking fundamentals highly desired
• Knowledge and experience using tools such as the Adobe Creative Suite and Microsoft Office highly preferred
• 5+ years of relevant experience in instructional design or similar role
• SCORM, HTML5, xAPI, mobile learning and adaptive learning experience desired
• Strong English is required

Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.