Instructional Designer at TripActions

| San Francisco
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As an Instructional Designer for Sales Enablement at TripActions, you’ll play a key role in creating impactful learning experiences and resources to empower sales teams and drive measurable outcomes for a fast-growing, innovative business that’s disrupting the travel management industry.

You’ll use your creativity and instructional design skills to develop learning curricula in diverse content areas and performance support resources in various formats, including but not limited to: instructor-led training, on-demand eLearning, micro videos, and job aids.

The ideal candidate will have a track record and passion for active learning techniques based on adult learning principles and best practices. You'll work closely with the Sales Enablement team, sales leaders, and subject matter experts in Product and Marketing to design and implement new enablement programs and standards.

If you thrive in high-paced, high-energy environments and want to help people do their best work while growing your own knowledge and skills, we want to meet you!

What You’ll Do:

  • Design, develop, and implement blended learning programs that are relevant and experiential, drive behavior change, and increase performance improvement
  • Create and deliver learner content and facilitator materials for global onboarding programs ranging from instructor-led to self-paced modules
  • Develop interactive activities and enablement exercises to drive high engagement, knowledge retention, and practice
  • Create interactive courses, videos, and other assets that appeal to various learning styles for U.S. and global audiences
  • Use various authoring tools to produce interactive, effective, and technically functional content
  • Collaborate with internal stakeholders and subject matter experts to identify skill gaps, desired outcomes, and success criteria
  • Translate feedback, content changes, and new learning or business needs to continuously improve learning programs, processes, and resources
  • Gather learning, engagement, and performance metrics to help evaluate the business impact of various enablement programs
  • Deliver and facilitate training for our sales teams

What We’re Looking For:

  • 3+ years of experience in instructional design or training development and delivery
  • Ability to work in an ever-changing, high-paced environment with a strong design sensibility when creating training materials
  • Adaptable team player with strong communication and relationship-building skills
  • Detail-oriented with the ability to manage projects from end to end
  • Excellent writing, storyboarding, and editing skills
  • Ability to learn/use authoring/production tools like Articulate and Camtasia (Adobe Creative Suite is a plus)
  • Ability to learn/use Learning Management Systems and other platforms such as WorkRamp, Highspot, Guru, etc.
  • A driving passion to make learning interactive, fun, and impactful
  • Bonus points if you have experience or interest in facilitating training
  • Bachelor’s degree required
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Technology we use

  • Sales & Marketing
    • SalesforceCRM


Right in the heart of Chinatown, SF - lots of hustle and bustle. We have great restaurants nearby and we're easily accessible by public transportation

An Insider's view of TripActions

How does your team reward individual success?

SHOUT-OUTS, SPIFFS, TEAM EVENTS. If you have top bookings - you get to wear the money jacket for the whole month!

Xander Garovi

Commercial Account Executive

How do you collaborate with other teams in the company?

There is a lot of collaboration, especially with Account Executives. We partner with them to find out the best strategies for outreach and how to best position the sell in order to optimize success in the deal.

Melissa Lord

Sales Development Representative

What are some things you learned at the company?

Being at TripActions has been the biggest learning experience in my career. One of the biggest things I’ve learned is adaptability. The company/team/role has changed so much from the time I’ve started and it’s been amazing to see it grow into what it is today.

Leighann Yamami

Senior Talent Acquisition Partner

What is your vision for the company?

Too often we blame technology for making our lives hectic and friction-filled - however, we fail to recognize, we are the ones creating the technology. TripActions is flipping the script, using technology to build real human connection.

Ryan Patrick O'Neill (RPO)

Senior Alliances Manager

What are TripActions Perks + Benefits

TripActions Benefits Overview

Competitive salary
Health: Medical, dental and vision
Food: Catered meals and drinks
Stock: Be invested in our future
Savings: Take advantage of our 401K matching
Travel: $2000 personal travel stipend to use on the app every year
Commuter benefits: Pre-tax benefit plus a $1000 yearly transportation stipend
People: Friendly, nice, and smart coworkers
Work/life balance: Take time off when you need it with an open vacation policy.
Location: WeWork located in the heart of SF

Volunteer in Local Community
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Thursday. Employees get free lunch on Monday, Wednesday, Friday.
Professional Development Benefits
Diversity Program
Mentorship Program
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