Zscaler enables the world's leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances are unable to match. Used in more than 190 countries, Zscaler operates the world's largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss. The Zscaler platform operates at a carrier grade level– we process over 50 billion transactions a day in our cloud to protect our customers

The Sales Enablement Learning Experience Designer (LED) will apply expertise in instructional design and digital learning tools to develop innovative content, resources, and training that is relevant, actionable, and easily consumed by sales professionals. The LED's design process will include planning, developing and maintaining e-learning modules, building visual assets, creating multimedia learning experiences, and assessing learner retention. This individual will have a keen eye for learner experience, with an unyielding attention to detail and design quality, to create learning solutions that are high quality, engaging and interactive. The LED will work with a broad set of stakeholders, including SMEs, sales leaders, sales trainers, sales operations, and product marketing to launch and measure sales enablement programs.

Responsibilities:

• Apply creativity and design principles to develop interactive content that engages the audience, increases retention, and drives sustained behavioral change
• Be the voice of the learner, ensuring their needs are at the forefront of our content efforts and help our team iterate and improve according to learner needs
• Identify and implement the most effective modalities and tools (in-person, on-demand, virtual, gamification, simulations, and blended learning) to support the sales team based on learning objectives, and considering time and geographical constraints
• Create concise microlearning geared to engage learners and break down concepts into easy-to-digest blocks
• Decide on the criteria used to judge learner's performance and develop necessary assessment tools
• Support the configuration and administration of e-learning modules
• Other duties as assigned

Required Qualifications:

• Bachelor's degree with 2+ years of experience in sales enablement content development
• Experience in building certifications or multi-step learning
• Ability to translate concepts, summarize and communicate complex ideas, and clearly articulate business value with a good sense of how sales professionals think, operate, and absorb information
• Demonstrated ability to translate business needs into high-impact learning objectives that enhance business performance
• Experience with Articulate or other similar interactive tools, publishing and tracking learning objectives in an LMS
• Ability to write effective copy, instructional text, and audio/video scripts
• Advanced in Microsoft Office Suite (Word, Excel, PowerPoint, and Project)
• Proficient in Adobe Creative Cloud or other design software
• Highly innovative and analytical with exceptional problem-solving skills
• Ability to manage multiple concurrent projects to ensure on-time delivery and quality
• Adaptable and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Ability to initiate and build relationships with people in an open, friendly, and accepting manner
• Resourceful with a notable ability to execute with little supervision

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Learn more at zscaler.com or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at http://www.zscaler.com.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
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