Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our UX/UI Team to make sure we stay ahead of the competition.
We’re looking for a Principal Product Designer to lead, create and deliver messaging, calling and meeting experiences for small-business and enterprise users for desktop and mobile. You’ll rely on user-centered design methods to craft user experiences– from concept to execution. You have experience designing for consumer applications and can bring that mindset to help simplify complex problems in a business context.
You’ll partner with product managers and collaborate equally well with designers, content strategists, researchers and engineers in U.S. and remote offices. You adapt well to changing priorities and different flavors of projects, from forward-thinking initiatives to clearly defined projects that move fast and are quick wins for the team. You have a passion for design, learning and innovation.
The Principal Product Designer is an individual contributor (IC) role that will report to a UX Director.
Practice and promote customer-centered thinking as you design experiences that solve customer problems
Drive large projects from design strategy, planning and conception through delivery with a user-centered design approach
Partner with Product Managers, Researchers and Content Strategists to define problems and goals
Conduct competitive analysis
Create user scenarios, user journeys, flows, UI designs and prototypes
Provide high-fidelity assets and specs ready for engineering
Act as a key liaison with the global engineering teams responsible for the implementation of the designs
Drive timelines, coordinate resources, and communicate constantly for alignment and transparency within a cross-functional team
Work with design Design Systems team to conform with the latest design system and contribute to its evolution
Contribute to the growth and culture of the UX team
Be proactive, open, honest, and transparent
Minimum of 10 years of experience in digital product development such as mobile apps, desktop, web, and/or digital ecosystems
Master’s degree from an accredited university in Computer Science, Human-Computer Interaction (HCI), and/or Visual Communication Design discipline
Previous experience with consumer, enterprise and/or communication applications
Strong portfolio demonstrating discovery, interaction and visual design skills for mobile and desktop/web applications
Ability to do qualitative research and validation testing a plus
Ability to plan/facilitate workshops and group design activities is another plus
Previous experience in Framer a plus
Benefits and Amenities:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance
401K match and ESPP
Wellness programs including virtual yoga, bootcamp, and meditation classes
Paid parental leave
Milkstork parental account
New parent gift box
RingCentral’s UX/UI team develops the features, interfaces, and designs that are helping redefine the way the world communicates. World-class research, design and project management skills all help raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, our UX/UI team is the perfect environment to dream, produce and share your ideas with the world.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.