Product Design Manager, Merchant

| Remote
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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. 

People’s relationship with their money is deeply personal and complex. Every day, they make decisions based on their means, whether it’s to make a purchase or invest in their future. We use design to rethink what personal finance can do for these individuals. We build experiences that give them freedom, security, knowledge, and a better quality of life!

As a Product Design Manager in the merchant organization, you will be responsible for guiding your team and a cross functional group to continue to deliver for our merchants. Our goal is to help businesses accelerate their growth and deliver more to their consumers they care tirelessly about. Whether it is using design and data looking through growth funnels for onboarding, building partner integrations, or exploring new services to bring new capabilities to our merchants. This team thinks about empowering the small businesses to offer more ways to market and buy, to industry leaders innovating in different ways to facilitate commerce. You will lead and grow a team of current 2 product designers and a business-critical business pillar continuing to grow as you build out the team.

You will uphold higher standards and help others build the skill set they need to succeed in our design organization. You will empower your designers to make decisions on the day-to-day, while maintaining the holistic vision of where your team's initiatives bring the company and driving them towards it. Your role is to reinforce the north star of where design is going at Affirm and let your teams' work shine.

What You'll Do
  • Lead by example and get involved in design work when needed
  • Manage a growing team of designers working on Afffirm’s merchant team pushing the industry of purchasing software and working on disruptive financial technology
  • Evolve & grow the team to meet business demands and team member development areas
  • Partner closely with design leadership around staffing, planning, and design operations
  • Collaborate with Design and Affirm leadership around design vision & strategy
  • Empower, inspire, and lead designers across different experience levels to make career defining work
  • Work closely with cross functional teams in engineering, product management, research, commercial, client success, and more to make industry leading products.
What We Look For
  • Minimum 3 year industry experience in a people management role on a Design team.
  • Minimum 5 years of design experience. A portfolio of relevant design work (from UX design to visual design systems), executed either by yourself or a team that you led, that showcases your ability to ship successful products that people love.
  • You pride yourself in a user-centered design approach.
  • You are highly collaborative, and bring a low-ego approach to design.
  • You can find a meaningful balance between optimizing for speed, quality, and doing risky, but interesting work.
  • You have experience delivering merchant services and business-to-business software

Location - Remote U.S.

 #LI-Remote
Affirm is proud to be a remote-first company! Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
 
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.
 
Inclusivity:

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of my personal information as described therein.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages

Location

Affirm is a remote-first company! Our brick and mortar offices remain operational and accessible for anyone to use on a voluntary basis.

What are Affirm Perks + Benefits

Affirm Benefits Overview

Attracting great people starts by finding talent in different places. That's why we built remote work into the DNA of how we do business—but if an office space is more your style, we have offices in Chicago, New York City, Pittsburgh, Salt Lake City, San Francisco, and Toronto.

Affirm’s benefits are made for you. Spending wallets provide access to food, lifestyle, technology, and family planning wallets for your expenses. If your role is remote, you can set up shop anywhere in your home country. Generous time off enables you to take the time you need when life happens. Health benefits that include vision, dental, and mental health programs. We have a simple, flexible and transparent remote-first compensation structure so you can make the best decisions for yourself and your family. Our parental leave policy includes 18 weeks’ paid leave for birth and non-birth parents, and a 4-week return-to-work transition program, at full base pay. We also offer 24 company-wide paid days off (on top of our generous time off policy) which help our teams collectively pause to recharge.

Culture
Volunteer in local community
Partners with Nonprofits
Affirm Cares is a 501(C)3 employee foundation dedicated to supporting nonprofit causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Pushing the envelope together: Diversity, Equity, and Inclusion (DEI) in 2020

Diversity, equity, and inclusion are integral to the cultural fabric of Affirm. We’re dedicated to making improvements and sharing our learnings with the broader community. While we’re proud of our progress, we recognize the work still needed to be done. People Come First is not just a value at Affirm, it drives the work we do everyday and we look forward to continuing the work around us.

View Affirm's 2020 U.S. Diversity, Equity, and Inclusion report here: http://bit.ly/affirmdei2020

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