Braze
Where your passion is welcome and your impact is real.
San Francisco, CA
Remote

Senior Product Designer, SMB

Sorry, this job was removed at 5:03 a.m. (PST) on Wednesday, December 8, 2021
Find out who's hiring in San Francisco.
See all Design + UX jobs in San Francisco
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT WE'RE LOOKING FOR

Are you naturally curious? Do you work well in teams? Are you able to express your ideas clearly and convincingly? We are seeking a fearless and passionate designer to make some of the most important experiences for our customers shine.

We are seeking an experienced product designer comfortable with working closely with product management and engineering partners to build amazing experiences for our highest-growth customers. While these businesses are small-to-medium in size, helping to improve their experiences in the product benefit all users of Braze large and small. We are looking for designers that combine their passion for building thoughtful experiences with a data-driven approach to problem solving. If this sounds like you, we would love to hear from you!

WHAT YOU'LL DO

You will be working within a cross-functional product team dedicated to helping the onboarding experiences of our customers, and helping them realize the full potential of the product on their businesses from the start. Complex enterprise software products often rely as much on simplifying workflows as they do on thorough documentation. As a part of this team you will think holistically about those moments when customers are uncovering the power of Braze and how the platform can transform brand engagement. To do this you will be expected to ask a ton of questions, dive into research, and collaborate closely with product managers, UX researchers, engineers, and your fellow designers across the organization. Your ability to navigate ambiguity and help move the team towards action will determine your success. It may be the funnest and most challenging job you’ll ever have.

WHO YOU ARE

  • A collaborative approach to design; you seek the truth with partners
  • Ability to clearly and concisely articulate design decisions
  • Experience conducting research and/or partnering with user researchers 
  • Strong wireframing, prototyping, and user-journey mapping skills 
  • Excellent visual and verbal communication skills
  • Comfortable with ambiguity, and learning through experimentation
  • Basic HTML and CSS proficiency
  • 3 years of professional experience in a related field

BONUS

  • Experience with any aspect of lifecycle marketing
  • Experience working on SaaS products
  • Experience working in an Agile organization, working in cross-functional teams / pods / verticals
  • Prior experience at high-growth startups

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

See More
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

More Jobs at Braze

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about BrazeFind similar jobs like this