About Alto

Healthcare is complicated... but it doesn't have to be. Alto is a modern pharmacy transforming the way people manage and fill their prescriptions with a patient-centric, technology-driven experience. Alto provides same-day, free delivery, seven days a week for prescriptions - but more importantly, we aim to be healthcare partners to our patients by offering cost transparency, personalized support, and real-time coordination with doctors and insurance companies.

We’ve filled over 1 million prescriptions to date and surpassed 800 employees across six locations. Our journey is just beginning, and we welcome you to join us in building a safe, seamless, and delightful pharmacy experience for all who need it, everywhere.

About the Team

Our Growth team constantly strives to deliver a delightful experience for patients, from the first impression all the way through to them becoming lifelong evangelists. We pursue these opportunities by using data, analytics, a deep emphasis on research, and a flair for experimentation.

As a Senior Product Designer on the Growth team, you will be responsible for crafting a set of products that underpin Alto’s ability to provide an unmatched level of pharmacy service at scale.

Accelerate your Career as You:

• Collaborate closely with your product and engineering leads to strategize and execute on projects that improve the experience for our patients, providers and ops team
• Drive the end-to-end development process: from early research, to uncovering opportunities, to validating hypotheses through constant iteration and experimentation
• Employ your full stack of design tools (e.g. interaction, visual) to develop and advocate for experiences people love
• Develop multiple directions to approach a problem from widely different angles in a quick timeline
• Deliver timely solutions that meet intended project goals and result in outcomes that positively impact key metrics
• Build relationships with stakeholders by listening to needs, inviting collaboration on planning and strategy development, and communicating timely updates
• Plan, lead, and execute user research, from ethnography to usability studies
• Incorporate metrics and data analysis to identify problems and goals
• Evangelize best design practices and find opportunities to elevate confidence in research and design across the larger company

A Bit About You:

• 5+ years of professional experience designing user-friendly experiences for web, desktop, and mobile and are fluent in the latest product design trends, tools and technologies cross platform
• You're a creative, curious, problem solver who loves to detangle complexity
• Feel at home either working with consumer apps or complex internal tools
• Love fast-paced environments and have a bias towards shipping and learning, rather than perfection
• Have experience leading product design from opportunity development, to concept, to shipment and partnering with user research and data analytics teams to translate insights to inform solutions
• Are able to tell a compelling story verbally and through visuals
• Have strong prototyping experience at multiple levels of fidelity and ability to integrate prototyping skills and utilization on your team
• Can design and document user flows and design components at a system level

In order for your application to be considered, we require a portfolio or case studies demonstrating: shipment of multiple products successfully; application of interaction design patterns to solve complex workflows; expertise in wielding information hierarchy, layout, composition, and typography. Please provide a link to your portfolio with your application.

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.