Senior Product Designer, Udemy Marketplace

| San Francisco
Design at Udemy
Udemy’s designers guide our global learning products from concept through delivery of the shipped product making sure that our experiences are intuitive, accessible, and delightful. We work side-by-side with product managers, engineers, UX researchers, and business stakeholders to collaboratively build world-class product experiences across all screens and devices for our diverse, global community. You’ll be an instrumental part of the design and product teams, influencing our product roadmap, design process, and everything in between.
We’re a close-knit bunch who enjoy problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
About This Role
As a Product Designer on Udemy Marketplace, you will be responsible for designing our First Time Use (FTU) experience, across all platforms. Your work will help set context and inspire confidence in Udemy. You will work closely with our Lifecycle Marketing team to develop our conversation with our customers. The objective of this work is to help customers commit to Udemy from the start as their place of choice for learning.

Opportunities and Challenges:

  • Concept and implement a UX strategy for key entry points to Udemy’s product, delivering a clear and concise presentation of Udemy’s value proposition
  • Help create an instant, compelling understanding of how Udemy is helping millions of people achieve learning outcomes
  • Help drive users to trust our platform and commit to trying Udemy through registration and/or purchase actions
  • Play an integral part in the evolution of our Brand and Marketing efforts

We're excited about you because you have:

  • Bachelor’s Degree in Human and Computer Interaction, Web Design, Interactive Design, Graphic Design, or equivalent practical work experience
  • 4+ Years of Product Design experience, of which 2 at least in a high-traffic ecommerce environment
  • A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to visual design and engineering implementation support, and demonstrates your ability to ship products that users love
  • A design practice where highly refined visual design and communication skills complement a fascination with behavioral psychology
  • You’re excited to work on a team of world-class design, product, research, and engineering talent to make a product that millions of people around the world use to teach and learn new skills

What we look for:

  • You’re a natural leader with a highly-collaborative and low-ego approach
  • You’re an ambassador for design who brings diverse stakeholders together to align and work together to solve problems
  • You’re comfortable kicking-off abstract projects before goals and vision are fully defined and collaborate to define measurable milestones
  • You facilitate ideation within your product area and champion the users while managing stakeholder input
  • You regularly and clearly articulate your design process, key decisions, and the information and insights that informed your decisions
  • You demonstrate expertise in your product area through mastery of best practices and knowledge of the competitive landscape
  • You thrive on collaborating with marketing, editorial and content strategy partners to breathe life into product experiences
  • You have experience in leveraging design systems in your work to reduce the cost of shipping product while maintaining a cohesive user and brand experience
  • You demonstrate patience and a comprehensive investment into the end-to-end process of your projects from problem definition, implementation, and follow through
  • You can simultaneously move multiple high-priority projects toward delivery in a fast-paced agile environmentYou have mastery of hierarchy, white space, typography, composition, and demonstrate a refined aesthetic sensibility in your visual design work
  • You know how to extract insight from successful and unsuccessful experiments, learn from your mistakes, and identify what you could do differently in the future
  • #LI-RA1

About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HiveDatabases
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

SOMA

An Insider's view of Udemy

How would you describe the company’s work-life balance?

I’ve been really impressed by the work-life balance at Udemy. Each team has the freedom to choose a schedule and system that works for them. Everyone is committed to the success of their team and Udemy as a whole, and this flexibility and trust enables each of us to work in a way that helps maximize our impact.

Katie

Full Stack Web Development Software Engineer, Instructor Loyalty

How do you collaborate with other teams in the company?

As a member of the Marketing Efficiency Decision Science team, I help determine how Udemy can invest money efficiently. We partner with all levels of the Marketing and Finance teams to align our goals and drive implementation. We also work with the Data Products and platform team to ensure we utilize the most robust models and architecture.

Silvia

Data Scientist II

How does the company support your career growth?

Udemy provides me with daily opportunities to grow as an engineer. My manager genuinely cares about my career plan and professional growth. In every project that we’ve chosen for me to work on, I had the chance to improve my weaknesses and demonstrate my strengths. It is so important to feel valued at work, and Udemy has been doing a great job.

Duygu

Senior Staff Engineer

How do you make yourself accessible to the rest of the team?

My philosophy goes beyond normally scheduled one-on-ones, which I regard as simply guaranteed check points. I have a truly “interrupt me anytime” policy, so my staff feels comfortable enough to talk with me at any moment. My team is my work-family and, as with my own family, it is a top priority for me to be there to support them.

Justin

Senior Data Science Manager

What are Udemy Perks + Benefits

Culture
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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