Senior Product Designer

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Senior Product Designer

UserTesting enables companies to put their customers at the center of every business decision by leveraging the power of human insights. With offices in San Francisco, Atlanta and Edinburgh, we make it easy for businesses to improve their customer experience by providing those insights quickly. Over 34,000 companies, including Google, Facebook, and Apple, use us to deliver great products.


We're looking for a Senior Product Designer to help drive the user experience vision and execution as we continue to innovate on our online service. While deep interaction design is the most important discipline for this role, we don't have separate visual designers so you will frequently be asked to apply our creative vision and aesthetic to new design patterns and use cases.


What you'll do:

  • Uncover what our customers are thinking and turn those insights into a best-in-class user experience
  • Lead concept ideation and iteration with sketches, wireframes, and prototypes with a team of product managers, software engineers, user researchers and other designers
  • Design elegant solutions to complex interactions and workflows
  • Collaborate with product management and design leadership to understand and prioritize the product roadmap and develop a design plan to support each initiative
  • Communicate scenarios, end-to-end experiences, interaction models, and screen designs to stakeholders and the teams that will be implementing them
  • Work on features and products through their entire lifecycle, including discovery (user research, competitive analysis, opportunity maps), ideation (concept generation & testing, rapid iteration), development (usability testing, design QA, artifact creation), launch, and beyond

Qualifications

  • Bachelor’s degree or equivalent industry experience
  • 5+ years experience designing product solutions for online applications
  • Experience with an evidence-based approach to product design
  • Passionate with great intuition
  • Collaborative with cross-functional teams
  • Able to iterate quickly and design within an agile development process
  • Superb eye for details and a strong visual esthetic
  • Familiar with qualitative and quantitative research methods
  • An ability to present your work with confidence
  • Ability to prioritize projects, communicate progress, and deliver on time
  • Online portfolio required for application

Benefits:

As well as a five star rated ‘best place to work’ work environment and the opportunity to change the world, we offer competitive salary, benefits, plenty of perks, as well as stock options. We value diversity, and are proud to be an inclusive, equal opportunity workplace.


Note to recruitment agencies:

We have a preferred supplier list for the provision of recruitment services and we will not accept unsolicited CVs from suppliers not currently on our PSL.


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Location

144 Townsend , San Francisco, CA 94107

What are UserTesting Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Open office floor plan
Diversity
Documented equal pay policy
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Team workouts
UserTestng's team fitness initiatives include virtual yoga, virtual high-intensity training, and in-office boot camps.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Remote Work Program
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
UserTesting has a fully stocked kitchen including unlimited snacks, coffee, tea, and all of the flavored LaCroix you can handle.
Some Meals Provided
We provide free breakfast on Tuesday, Thursday. Employees get free lunch on Tuesdays and Thursdays.
Happy Hours
Happy hours are hosted Once per month.
Fitness Subsidies
UserTesting reimburses its employees up to $35 per month for many of the most common health and fitness services and activities.
Professional Development Benefits
Promote from within
Mentorship program
Our mentorship program includes Career mentoring, Leadership mentoring.
Continuing Education stipend
We offer $2000 annually for continuing education.
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