Senior Product Designer at Alto Pharmacy

| San Francisco
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Healthcare is complicated, but it doesn't have to be. Alto is a modern pharmacy transforming the way people manage and fill their prescriptions with a patient-centric, technology-driven experience. Alto provides same-day, free delivery, seven days a week for prescriptions - but more importantly, we aim to be health care partners to our patients by offering cost transparency, personalized support, and real-time coordination with doctors and insurance companies. 

We’ve filled over 1 million prescriptions to date and surpassed 500 employees across six locations. Our journey is just beginning, and we welcome you to join us in building a safe, seamless, and delightful pharmacy experience for all who need it, everywhere.

As a senior product designer at Alto Pharmacy, you’ll be responsible for crafting a set of products that underpin Alto’s ability to provide an unmatched level of pharmacy service at scale. Our product designers work across a variety of teams focused on growth and pharmacy operations, and we're looking for designers across all areas of the product as we continue to scale.

Accelerate your career as you:
  • Collaborate closely with your product and engineering leads to strategize and execute on projects that improve the experience for our patients, providers and ops team
  • Drive the end-to-end development process: from early research, to uncovering opportunities, to validating hypotheses through constant iteration and experimentation
  • Employ your full stack of design tools (e.g. interaction, visual) to develop and advocate for experiences people love
  • Develop multiple directions to approach a problem from widely different angles in a quick timeline
  • Deliver timely solutions that meet intended project goals and result in outcomes that positively impact key metrics
  • Build relationships with stakeholders by listening to needs, inviting collaboration on planning and strategy development and communicating timely updates
  • Plan, lead and execute user research, from ethnography to usability studies
  • Incorporate metrics and data analysis to identify problems and goals
  • Evangelize best design practices and find opportunities to elevate confidence in research and design across the larger company
A bit about you:
  • 5+ years of professional experience designing user-friendly experiences for web, desktop and mobile and are fluent in the latest product design trends, tools and technologies cross platform
  • You're a creative, curious, problem solver who loves to detangle complexity
  • Feel at home either working with consumer apps or complex internal tools
  • You love fast-paced environments and have a bias towards shipping and learning, rather than perfection
  • Experience leading product design from opportunity development, to concept, to shipment and partnering with user research and data analytics teams to translate insights to inform solutions
  • The ability to tell a compelling story verbally and through visuals
  • Strong prototyping experience at multiple levels of fidelity and ability to integrate prototyping skills and utilization on your team
  • The ability to design and document user flows and design components at a system level

In order for your application to be considered, we require a portfolio or case studies demonstrating: shipment of multiple products successfully; application of interaction design patterns to solve complex workflows; expertise in wielding information hierarchy, layout, composition, and typography. Please supply a link to your portfolio with your application.


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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

Easy access to Hwy 80, nearby parking, and secure bike storage. Within blocks or many coffee shops, restaurants, and even a Whole Foods.

An Insider's view of Alto Pharmacy

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.

Doug

Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.

Gloria

Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Professional Development Benefits
Diversity Program
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