Healthcare is complicated, but it doesn't have to be. Alto is a modern pharmacy transforming the way people manage and fill their prescriptions with a patient-centric, technology-driven experience. Alto provides same-day, free delivery, seven days a week for prescriptions - but more importantly, we aim to be health care partners to our patients by offering cost transparency, personalized support, and real-time coordination with doctors and insurance companies. 

We’ve filled over 1 million prescriptions to date and surpassed 500 employees across six locations. Our journey is just beginning, and we welcome you to join us in building a safe, seamless, and delightful pharmacy experience for all who need it, everywhere.

As a senior product designer at Alto Pharmacy, you’ll be responsible for crafting a set of products that underpin Alto’s ability to provide an unmatched level of pharmacy service at scale. Our product designers work across a variety of teams focused on growth and pharmacy operations, and we're looking for designers across all areas of the product as we continue to scale.

Accelerate your career as you:

• Collaborate closely with your product and engineering leads to strategize and execute on projects that improve the experience for our patients, providers and ops team
• Drive the end-to-end development process: from early research, to uncovering opportunities, to validating hypotheses through constant iteration and experimentation
• Employ your full stack of design tools (e.g. interaction, visual) to develop and advocate for experiences people love
• Develop multiple directions to approach a problem from widely different angles in a quick timeline
• Deliver timely solutions that meet intended project goals and result in outcomes that positively impact key metrics
• Build relationships with stakeholders by listening to needs, inviting collaboration on planning and strategy development and communicating timely updates
• Plan, lead and execute user research, from ethnography to usability studies
• Incorporate metrics and data analysis to identify problems and goals
• Evangelize best design practices and find opportunities to elevate confidence in research and design across the larger company

A bit about you:

• 5+ years of professional experience designing user-friendly experiences for web, desktop and mobile and are fluent in the latest product design trends, tools and technologies cross platform
• You're a creative, curious, problem solver who loves to detangle complexity
• Feel at home either working with consumer apps or complex internal tools
• You love fast-paced environments and have a bias towards shipping and learning, rather than perfection
• Experience leading product design from opportunity development, to concept, to shipment and partnering with user research and data analytics teams to translate insights to inform solutions
• The ability to tell a compelling story verbally and through visuals
• Strong prototyping experience at multiple levels of fidelity and ability to integrate prototyping skills and utilization on your team
• The ability to design and document user flows and design components at a system level

In order for your application to be considered, we require a portfolio or case studies demonstrating: shipment of multiple products successfully; application of interaction design patterns to solve complex workflows; expertise in wielding information hierarchy, layout, composition, and typography. Please supply a link to your portfolio with your application.