Course Hero
Course Hero's mission is to transform studying into a seamless experience for every course.
Redwood City, CA
Hybrid

Senior Product Designer

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Course Hero is scaling! We are looking for a Senior Product Designer to join the Student Experience team. In this role, you will lead the end-to-end experience design of the Document Experience pod, act as a strategic partner to product managers and engineers from concept through delivery and beyond. In addition, you will exhibit strong leadership, contribute towards product strategy, and acutely evaluate our impact on our customer experience & business metrics.


Here are some ways you will make an impact:

  • Contribute to our Student Document Experience pod’s vision and strategy and lead highly visible and impactful projects
  • Act as a strategic partner to Product Managers to break down complex, ambiguous problems into simple and elegant solutions, and partner closely with engineers to build and deliver high-quality digital products
  • Partner with our User Research team to understand students’ study behavior, and leverage qualitative and quantitative data to create thoughtful experiences that meet both user & business needs
  • Design end-to-end user experiences through collaborative brainstorming, user journeys, wireframes, interactive prototypes, and polished visual design comps using Sketch, Figma, InVision, or other tools
  • Create interactions across various media including web, mobile, and email and develop working prototypes to demonstrate your ideas & concepts
  • Present work and communicate design decisions to stakeholders with confidence and clarity to gather feedback, iterate on and refine design solutions
  • Help grow our team by serving as a mentor and helping the team deliver designs of the highest quality

Are you our next designer?

  • Bachelor’s or Master’s degree in Design, HCI or related or equivalent practical experience within the design field
  • 5+ years of experience in a leading individual contributor role in designing omni-channel user experiences across web, mobile, and email platforms
  • Systems thinker and a creative problem-solver and have strong experience helping companies adopt user-centered design processes
  • Proven expertise turning complex consumer problems into simple and engaging products for the web (including mobile web) and native mobile applications
  • Like working in a fast-moving agile environment and collaborating with product managers, engineers, researchers, customer support teams, marketers, and more
  • Strong experience with sketching and prototyping as a means to explore and convey design solutions
  • Strong portfolio, showcasing your foundation in information architecture, ideation, interaction design, visual design, designing for accessibility, and producing high-impact business results

Bonus Points!

  • Passion for designing the future of education
  • Designing products powered by user-generated content
  • SEO, marketplace products, aggregators, and network effects


About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty and we love to learn.  Our bold mission is to help students graduate confident and prepared! 

 We are not the only ones that think we’re onto something big. Course Hero has been recognized as the 278th Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500 and also 2019’s One of the Best Places to Work in the Bay Area by the Bay Area News Group. Read up on some of our recent news coverage, blog, and learn more about us to see what it is like to work with our team. 


Benefits & Perks!

  • Competitive salary and stock options
  • Full medical coverage (medical, dental, vision)
  • 401(k) program with match
  • Education Reimbursement
  • Quarterly team events and outings (Sporting Events, Escape Rooms, Go-Kart Racing, Karaoke, Bowling and much more!)
  • Free lunches twice a week, on-site cafe discount, plus an endless snack and drink supply
  • Onsite gym – Pacific Shores Center – Classes – Pool – Spa – Rock Wall - Massages!
  • Commuter benefits, shuttle service from Redwood City, and cell-phone allowance
  • Local move benefit to move within 10 miles of our office!
  • 8 hours per quarter paid time for volunteering for a cause of your choice
  • Front row seat to Master Educator lectures – check out videos on our LinkedIn Career Page

 


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What are Course Hero Perks + Benefits

Course Hero Benefits Overview

We foster a culture that promotes a healthy work-life balance and encourages wellbeing and personal development. Our employees are fans of our virtual-first work environment (bye bye commute), employee experience that extends beyond the office and holistic wellness, health, family planning and leave benefits. Check out our perks and benefits to see how we care for our people.

Culture
Volunteer in local community
Course Hero employees participate in local volunteer activities, such as the Second Harvest Food Bank, Life Moves, etc.
Partners with nonprofits
Course Hero partners with non-profits like iMentor and continuously finds ways to volunteer or work together with others.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Course Hero has a dedicated wellness committee that sets up weekly and monthly events.
Team workouts
Course Hero has on-site yoga and fitness classes taught by other Course Hero employees.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Course Hero will match $1 for $1 up to $1,000 each calendar year to support a cause of your choice.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees receieve free lunch on Tuesday, Thursday.
Company-sponsored happy hours
Onsite office parking
We offer employees free parking in our parking lot.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our perks and benefits stem directly from employees themselves. Our People team sends out an engagement survey every quarter and make internal changes to our perks based on data stemming directly from our engagement surveys!

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