Sr Product Designer, Discovery

| San Francisco | Hybrid
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At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans struggle to get the care they need, and prices just keep rising. Our marketplaces for prescription medicines and telehealth have helped Americans save $30 billion since 2011. GoodRx is a public company; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix big problems. If you share our belief that you can do well by doing good, let's talk.


We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.


With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!


About the Role

We are looking for a Growth Product Designer to join a group of fast-moving, passionate, and impact-driven user advocates for our telehealth discovery team. You’ll be involved in translating user needs into meaningful and desirable customer experiences and will work alongside other product designers, product managers, engineers, data scientists, and more. You possess a strong foundation in visual and interaction design which allows you to deliver world class experiences in the consumer’s discovery journey while ensuring excellence in craft and usability.


Along with your resume, please include a link to your portfolio, submissions without a portfolio will NOT be considered.

In this role you’ll:

  • Deliver visually compelling, informative, and engaging top-of-funnel experiences for the telehealth consumer discovery/evaluation phase 
  • Translate product marketing strategy into powerful and purposeful creative concepts
  • Think holistically about the user journey and product ecosystem - from landing pages to social media campaigns to email communications, and how your design impacts the core funnel
  • Get creative, go beyond best practices and think outside of the box when it comes to growth design strategies
  • Define and execute A/B tests through metrics-driven designs focusing on acquisition and conversion
  • Partner with marketing and growth product managers to inform future roadmaps
  • Leverage the brand guidelines effectively, understand and optimize HeyDoctor telehealth’s key differentiators to create compelling messaging
  • Elevate the work the team is doing through regularly communicating and showcasing strong deliverables

We’re looking for someone who’s:

  • A strong visual and interaction expert with solid knowledge on user research and content strategy
  • Able to thrive in a fast-paced environment, including the ability to embrace iterative product development while maintaining a cohesive and holistic view of the overall user experience
  • Impact-focused and understands the importance how personalization and landing experiences can play a significant role in the consumer’s discovery journey
  • People-focused and wants to design and build products that truly have a meaningful impact
  • Deeply collaborative and can bring teams together to solve problems
  • Strong communicator, story-teller, advocatorSystems thinker with an eye for process improvements 
  • Comfortable with ambiguity, self-starter, independent, and reliable

Experience we’d like to see:

  • 4+ years of experience in visual, interaction, marketing design
  • Experience with growth marketing design - specifically around landing pages, and touchpoint communications throughout a consumer journey
  • Superb communication skills, both verbal and written
  • Well versed in Figma, Adobe CS, and various design/collaboration tools
  • Demonstrated ability to persuade partners and diplomatically resolve conflict
  • Excellent organization and attention to detail
  • Experience with growth marketing design and/or healthcare space is a plus

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $30 billion using GoodRx and 20 million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services

Location

577 2nd Street , San Francisco, CA 94107

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena

Vice President, People

What projects are you most excited about?

The GoodRx Above & Beyond Pharmacy Awards. Pharmacy professionals have been the unsung heroes of the pandemic. GoodRx understands how crucial pharmacists are to medication affordability and accessibility. The awards were a cross-functional effort and I'm proud of the work that the team pulled together to amplify the work of pharmacy professionals.

Ellie

Director, HCP Marketing

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!

Helen

Senior Director, Analytics

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

At GoodRx, we recognize the important role benefits play in helping our employees and their families live healthy, productive lives and plan for the future. That’s why we’re proud to offer a valuable, comprehensive benefits package to advance their physical, financial, and emotional well-being. From robust medical, dental, and vision benefits and access to mental health resources to a matching 401k plan with access to financial advisors, GoodRx offers benefit options to help employees thrive at work, at home and in our community!

Culture
Volunteer in local community
Partners with nonprofits
GoodRx partners with non-profits National Association of Free and Charitable Clinics for Medication Assistant programs and local organizations to organize Community Health Pop-up events
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute annually to their FSA and Dependent Care FSA
Disability insurance
Dental insurance
Vision insurance
Health insurance
Wellness programs
Mental health benefits
GoodRx partners with ModernHealth and provides free access to therapy, coaching, and a library of mental health resources
Financial & Retirement
401(K) matching
GoodRx 401(k) retirement plan matches up to 4%, with immediate vesting for matched contributions
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
GoodRx provides 4 months for the primary parent and 3 months for parent partners
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
GoodRx has a fully stocked kitchen including unlimited snacks, beverages and an amazing onsite Barista!
Company-sponsored happy hours
Happy Hour every Thursday in our very own Speakeasy Bar!
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
GoodRx offers a subsidized membership to ClassPass or local gyms TriFit Club in Santa Monica and Fitness SF in San Francisco
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

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