Staff Product Designer

| San Francisco
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About us:
Grand Rounds is a new kind of healthcare company. Founded in 2011, the company is on a mission to raise the standard of healthcare for everyone, everywhere. The Grand Rounds team goes above and beyond to connect and guide people to the highest quality healthcare available for themselves and their loved ones. Grand Rounds creates products and services that give people the best possible healthcare experience. Named a 2019 Best Place to Work by Glassdoor and Rock Health’s 2018 Fastest Growing Company, Grand Rounds works with inspiring employers and doctors to empower them to be the change agents we need to make our shared vision a reality.
Our purpose
Healthcare is confusing. It’s hard to access, hard to understand, and hard to ensure you’re getting the right care that leads to the right outcomes. Grand Rounds exists to make a difference in all of it. Our vision is to raise the standards of healthcare for everyone, everywhere. We work alongside a company’s insurance plans, helping to guide people to the best care for them. 
Our team
We’re a tight-knit, collaborative team of Product Designers and Researchers, working in close partnership with our Product Management and Engineering teams. We are passionate advocates for all of our users. We build tools for our award-winning Care Team, our Doctors, and our Clinicians, to empower them to provide the best possible care for our members. We build apps to help our members get easy access to the healthcare and information they need, anytime, anywhere. We’re passionate about improving the health and lives for our members, and transforming the confusing and archaic health system. 
You!
We’re looking for a Product Designer to build a better future for healthcare with us. We’re looking for an experienced designer who can envision and deliver delightful, insightful, and engaging experiences for new digital healthcare products. 
You are a Designer that is focused on your customers and is able to find clarity when working with complex systems. You are curious and have a drive to understand people’s motivations and behavior. You think systemically and like figuring out how all the pieces of a system fit together. You enjoy teaching others on how to best uncover and address user needs through elegant and insightfully designed experiences. 
Cross-functional peers across the organization come to you for advice on how to better understand the impact they’re delivering in product, marketing, and sales. Your clear and inviting communication brings people along, and your empathy and connection help them effectively reach their users. 
You build positive relationships with product managers, engineers, and front-line support. You value open and honest discussion and are always looking to learn. You wholeheartedly empathize with the human side of the patient experience and want to make healthcare delightful.
* We are headquartered in San Francisco but this person can sit anywhere in the US.

Requirements:

  • A body of work that clearly demonstrates insight, empathy, and an ability to tackle complex problems on behalf of users.
  • Minimum 8 years of experience in design, with an emphasis on shipping useful, usable, and powerful professional tools.
  • Mastery of current design tools, responsive web design standards, and the current state-of-the-art for consumer-facing experiences.
  • Passionate advocacy for high-quality design, execution, and implementation of enterprise, support, or B2B apps.
  • Experience developing, testing, and refining concepts based on research, insights, and brand vision.
  • Comfort managing a project from inception through execution. Able to see the broader picture while delighting in the quality and nuance of the specifics.
  • Compelling communication capabilities. You understand that telling the story or our work is one of the most impactful parts of what we do.

Bonus Points:

  • Enterprise experience within the Salesforce ecosystem.
  • Deep understanding of the Lightning design framework. 
  • Partnership with engineering to build and extend UI frameworks that translate design concepts into fully realized code elements.
  • Experience with Design Sprints as a participant or as a moderator. 
  • Real passion for medical and health care services, and a belief that technology can transform how we access and utilize healthcare.

-----
Grand Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SwiftLanguages
    • GoLanguages
    • SparkLanguages
    • ReactLibraries

Location

We are located in downtown SF close to many restaurants and public transportation options. And our biggest office perk: beautiful views of the bay.

An Insider's view of Grand Rounds

What's something quirky about your company?

At 3pm everyday, folks from IT and engineering do planks and increase the time by a couple seconds every day. I'm waiting for them to restart the clock before I join in again, but it's a nice ritual. We are a healthcare company, after all!

Megan

Engineering Manager

What's the biggest problem your team is solving?

To meet the emerging needs presented by COVID-19, we are expanding our capabilities and offering new product packages, building on our core clinical and technological strengths. When the GR team is passionate about a problem, we can deliver life changing products and services to our Members with agile speed

Kelsey

Chief of Staff

What does career growth look like on your team?

We're principled in our approach. Here at Grand Rounds I spend a lot of time understanding where an engineer is going, and then working with them to build out a custom plan to get there. Career growth at Grand Rounds is much more personalized vs. following a standard career ladder description.

Nick

Senior Manager, Data Engineering

What is your vision for the company?

Our vision is to personalize healthcare by leveraging technology and combining with the right human connection to navigate everyone, everywhere to the best medical outcomes. Think Jarvis (from Iron Man) as your personal healthcare assistant!

Anant Gupta

Sr. Director, Engineering

What makes someone successful on your team?

Each team member sets the culture of rooting for the team, practicing open communication, and driving healthy debate. They value the importance of their efforts towards making a meaningful difference to the lives of our members which helps them stay engaged and motivated every single day.

Vinay

Senior Software Engineer

What are Grand Rounds Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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