UX Designer

| Hybrid
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Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

We are building a team of creative-minded individuals who can help elevate and nurture a world-class Blue Chip brand. We are passionate about our work and we thrive on new creative opportunities. We know we have a great story to tell, and we are looking for the best, most talented team of storytellers to help tell it. Our internal creative agency, Zephyr is looking for an experienced and highly motivated UX designer who lives and breathes user experience, web innovation and design, drives ideation and creativity while thinking about the strategic big picture. This team is responsible for the expression of the Zscaler brand in every aspect of the human experience. The right candidate should have deep technical knowledge of the web, its limitations and how to strategically translate identity systems to a digital experience. Your work here will include a wide breadth of projects and materials—ranging from .com, landing pages, unique microsites, immersive digital experiences and more. 

Your Responsibilities

  • Conceptualize, design, present and execute forward-thinking creative digital design and web experiences, including Zscaler .com, landing pages, unique micro sites, immersive digital experiences and more. 

  • Collaborate with the Design Team, Web, Marketing, Product, Demand Gen to develop a full range of ideas and assets for the website

  • Create conceptual, well articulated and user-centered wireframes and design from existing ones

  • Understanding website insights and technology trends.

  • Coordinating concept testing through the website and iteratively learning, improving and optimizing the digital experience. 

  • Partnering with web marketing manager, engineers, and creative team to develop and prioritize experience roadmaps

  • Produce design ideas and collaborate with teams to determine which ideas should move forward into detailed design and eventually production, based on usability testing, standard methodologies, and technical input

  • Help promote standard methodologies in design, usability, and accessibility within the design and engineering teams and across the company

  • Research and showcase knowledge in industry trends and the latest technologies across mobile, desktop, and web

  • Demonstrated knowledge of design and UX best practices

  • Proven success in user experience design in a complex technology ecosystem.

  • Solid understanding of graphic design and web technologies with a knowledge of SEO

  • Use meticulous attention to detail as it applies to the application of the Zscaler brand guidelines

  • Remain nimble and adapt to ever-evolving project timelines and requirements. Be open to track and optimize based on performance. 

  • Collaborate with and present web design concepts to cross-functional teams

  • Help build and improve template files and design guidelines that build out our design system

Qualifications

Required Technical and Professional Expertise

  • 6+ years of experience in creative agency, studio or in-house.

  • A BFA, BS, or MFA in UX Design or equivalent field is required.

  • A strong portfolio of UX design.

  • 3+ years' experience in user experience design in a team environment.

  • Portfolio showing 3+ years of experience of a wide range of user experience design methods.

  • High Proficiency with industry-standard design and web tools (Adobe Creative Suite, Figma, Sketch or equivalent).

  • A professional knowledge of web and digital standards and limitations.

  • A pulse on what is relevant in culture, design and technology and can investigate, innovate, and develop upon digital design trends.

  • Design-level familiarity with HTML, CSS, JavaScript, and related web technologies; enough to collaborate with front-end developers during handoff and quality assurance.

  • A self-starter attitude with an excitement to work in a fast-paced, low-ego environment.

  • Ability to make persuasive arguments to influence design decisions with internal and external partners.

  • Actively seek feedback and review of work; accept and act upon creative/technical direction.

  • Take direction well and be nimble to extend designs across platforms.

  • A professional-level design eye to distinguish good design from bad, careless from well-conceived and crafted.

  • Ability to thrive in a fast paced environment and team.

  • Ability to collaborate with others–stakeholders, technical teams, partners and design team. 

  • Attention-to-detail, strong organizational skills and time management.

Bonus Technical Skills

  • HTML / CSS

  • Animation / Motion Graphics

Additional Information

All your information will be kept confidential according to EEO guidelines.

#LI-MM1

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Location

120 Holger Way, San Jose, CA 95134

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