UX Writer, Wish Local App

| San Francisco
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Our Wish Local program helps thousands of small businesses grow. Now, we’re searching for a smart, creative UX Writer to own product writing for our store-facing Wish Local App. In this role, you will influence messaging, tone, and the overall experience of our small business participants, with high visibility and high impact. The UX Writer will join the Product Creative team and work closely with product designers, product managers, and engineers to help our Wish Local participants build their businesses, gain new customers, and succeed.
For internal use only: #LI-JO1

What You'll Do:

  • Own product copy on our store-facing Wish Local app
  • Copyedit Wish Local help center articles & marketing messages as needed
  • Act as an advocate for user-centric experiences that enable our Wish Local participants to succeed in our program
  • Conduct user research, simplify and streamline messaging
  • Build upon and help maintain adherence to our product style guide
  • Work closely with product designers, product managers, engineers, and data scientists to improve the usability of the app and experience with the program

Who You Are:

  • 2-4 years of UX writing experience
  • B.A. in English or another related discipline 
  • Solid writing portfolio showcasing product features you’ve written
  • Experience with rapid iteration at a high-growth company preferred
  • A team player & cheerleader eager to celebrate success as a team
  • A generally positive outlook and attitude
  • Organized, detailed & driven
  • Ability to write creatively in a data-driven environment

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

An Insider's view of Wish

How do you collaborate with other teams in the company?

As a designer at Wish, we primarily work cross-functionally with product managers and engineers to deliver creative solutions. However, it’s also important to include other teams to get better feedback and perspective. For example, I work with our customer support teams to gather user feedback and apply that directly to my design solutions.

Lorna

Product Design Lead

How has your career grown since starting at the company?

My goal coming out of university was to learn how to scale the infrastructure of a growing company. Larger tech companies have mostly solved these scalability problems and Wish gave me the opportunity to solve tough problems hands on. Wish is now handling 100x the traffic since I joined and I'm still learning new things everyday.

Vitaliy

Manager, Software Engineering

What are Wish Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wish covers 100% of medical, dental & vision monthly premium costs for employees and their dependents.
Life Insurance
Pet Insurance
Wellness Programs
Wish offers a fitness allowance.
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Shuffle Board.
Stocked Kitchen
Fitness Subsidies
Wish offers a fitness allowance.
Professional Development Benefits
Job Training & Conferences
Wish offers "Wish for Leaders" management training program as well as other Learning & Development workshops.
Promote from within
Mentorship program
Continuing Education stipend
Wish offers up to $500 per year for job related professional development activities.
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