Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market. 

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

Our Wish Local program helps thousands of small businesses grow. Now, we’re searching for a smart, creative UX Writer to own product writing for our store-facing Wish Local App. In this role, you will influence messaging, tone, and the overall experience of our small business participants, with high visibility and high impact. The UX Writer will join the Product Creative team and work closely with product designers, product managers, and engineers to help our Wish Local participants build their businesses, gain new customers, and succeed.

What you'll be doing:

• Own product copy on our store-facing Wish Local app
• Copyedit Wish Local help center articles & marketing messages as needed
• Act as an advocate for user-centric experiences that enable our Wish Local participants to succeed in our program
• Conduct user research, simplify and streamline messaging
• Build upon and help maintain adherence to our product style guide
• Work closely with product designers, product managers, engineers, and data scientists to improve the usability of the app and experience with the program

Qualifications

• 2-4 years of UX writing experience
• B.A. in English or another related discipline 
• Solid writing portfolio showcasing product features you’ve written
• Experience with rapid iteration at a high-growth company preferred
• A team player & cheerleader eager to celebrate success as a team
• A generally positive outlook and attitude
• Organized, detailed & driven
• Ability to write creatively in a data-driven environment

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Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.