DevOps Engineer - Cloud Reliability

We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll is in a hybrid model, 3x per week in office. While preference for this role is San Francisco, we are also open to our Los Angeles office.

At Crunchyroll, our platforms and infrastructure form the foundation on which our services are built and directly influence our customer experience and velocity of our engineers. The Cloud Reliability team at Crunchyroll partners with our development teams and with our core platform teams to deliver the critical cloud infrastructure that enable our services.

We are seeking a DevOps Engineer to join Cloud Reliability. As part of the team, you will work closely with Crunchyroll’s service development teams on their platform and infrastructure needs with an emphasis on improving system stability, engineering efficiency, and creating mechanisms allowing for greater self-sufficiency. You will be a champion of operational excellence within these teams and be a vital contributor on various projects, reliability improvements, and contribute to platform enhancements that benefit your development partners. You will also work with other engineers within the Infrastructure team to improve our systems. 

• 5+ years of experience in building and running high volume customer facing services in highly dynamic environments or working with its underlying infrastructure. 
• BS Degree in Computer Science or a related field. 
• Experienced in automation and making reusable patterns and solutions.
• Excited about improving the reliability and performance of critical services through the use of monitoring, metrics, incident management, and proactive engineering.
• A learning mindset of continuous improvement. 
• Able to participate in an on-call rotation to ensure issues are resolved as quickly as possible and prevented from further occurrence. 
• Experienced in GitOps practices and technologies (CI/CD, containerization, Infrastructure as Code, etc). 
• Proficient in at least one programming language (TypeScript preferred) with experience in a software engineering environment. 
• 3+ years experience in AWS and its major services such as EC2, ECS, S3, SQS, EKS, Lambda.
• Able to work on tasks and projects independently and as part of a team with effective communication skills.
• You enjoy writing clear and concise documentation. 

• Familiar with common observability tools including DataDog.
• Familiarity with Pulumi

Not only will you get to work with fun, passionate and inspired colleagues, you will also...

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Enjoy flexible PTO and time off policies allowing you to take the time you need to be your whole self.
• Appreciate the generous medical, dental, vision, STD, LTD, and life insurance options for you and your family.
• Take advantage of our health saving account HSA program plus health care and dependent care FSA programs.
• Love that we offer an employer match on our 401(k) plan.
• Receive employer paid commuter benefit (for eligible employees)
• Appreciate the generous support program for new parents
• Obtain pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid