Director of Brand & Communications

The Opportunity
Duetto has set the benchmark in hotel revenue management. Now, we are moving beyond that benchmark to create a new category in hospitality technology: the Revenue & Profit Operating System for the hospitality industry. This is a rare opportunity for a senior brand and communications leader to take a market-leading company and elevate it to a whole new level.

We are looking for a proven, visionary brand and communications expert to help us punch out of the sea of sameness in B2B, claim category leadership, and create a brand that is both unforgettable and envy-inducing. This role will be central to building a brand and narrative that excites the industry, resonates with global hotel groups, drives measurable performance, and earns recognition across the wider tech ecosystem.
Key Responsibilities

Brand Strategy & Positioning

• Define and evolve Duetto’s global brand strategy, creating a distinctive, differentiated positioning that supports category creation.
• Establish a bold, authoritative brand identity that combines creativity with enterprise trust.
• Create a unique, human tone of voice that is clear, confident, and memorable — cutting through the noise of generic B2B messaging.
• Ensure the brand is consistently expressed across all channels, regions, and customer touchpoints.

Brand Measurement & Impact

• Develop and manage a robust framework for tracking brand health and effectiveness.
• Link brand investments directly to business outcomes including demand generation, pipeline acceleration, pricing power, and customer preference.
• Report brand performance to senior leadership and board level.

Communications & Storytelling

• Lead global communications strategy to build reputation, trust, and awareness across target audiences.
• Create compelling narratives that articulate our value proposition with clarity and impact.
• Translate complex data into newsworthy insights, building stories that earn coverage and influence industry discourse.
• Shape and implement an internal communications strategy and plan that strengthens alignment, transparency, and engagement across a global, remote team.

Public Relations & Corporate Communications

• Build and maintain strong relationships with key media, analysts, and industry influencers.
• Develop proactive PR campaigns that position Duetto as the authoritative voice in the market.
• Manage external communications for M&A, investment rounds, partnerships, and key business milestones, ensuring alignment with corporate strategy and investor expectations.
• Leverage customer stories, data, and market insights to generate consistent earned coverage.

Leadership & Collaboration

• Partner with Product Marketing, Demand Generation, and Sales to ensure brand and comms strategies directly support go-to-market execution.
• Manage and inspire internal and external creative and communications teams.
• Be a visible leader who champions creativity, high standards, and results across the organization.

Experience and skills

• 10+ years’ experience in senior brand, communications, or PR roles, experience and knowledge of technology or SaaS is key but broad industry experience preferred.
• Proven record of building world-class brands and positioning companies to create or lead new categories.
• Expertise in brand strategy, identity, and measurement, with the ability to connect brand investment to pipeline, revenue, and pricing power.
• Strong track record in corporate communications and PR, including M&A, funding rounds, and major business announcements.
• Ability to turn complex data and insights into compelling, newsworthy stories for media, analysts, and customers.
• Experienced in shaping a distinctive, human tone of voice and delivering campaigns that balance creativity with measurable impact.
• A strategic thinker who is also a hands-on operator — equally comfortable setting direction and executing at pace.
• An effective leader and collaborator, able to inspire teams and partners while operating confidently at C-suite and board level.
• Global perspective, with experience managing brands across multiple regions and markets.

Why Join Us

• Impact at scale: You will shape the identity of a company creating a new category in hospitality tech.
• Creative freedom: We are looking for bold, differentiated thinking — this is not a role for “safe” or formulaic brand work.
• Strategic growth: Be part of an ambitious marketing leadership team driving significant international expansion.
• Industry visibility: Your work will define how the world’s leading hotels view the future of revenue and profit management.

About Duetto

Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. For more information, please visit https://www.duettocloud.com/.