Director, Product Design

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

We’re hiring a Design Director to lead our Procure-to-Pay product group. In this role, you will be responsible for scaling Zip’s Procure-to-Pay product line, a critical revenue driver for Zip. Your teams will oversee purchase order issuance /management, AP automation workflows, and global payments and card platforms. You will ensure we continue to deliver a consumer-grade purchasing experience for business users, while also meeting the increasingly complex process orchestration and functionality requirements of finance teams.

Your portfolio should demonstrate a strong sense of craft and an understanding of best practices and design principles.

• Build and manage a talented team of designers that consistently delivers on projects and is well-balanced across a range of design skill sets

• Define the overall UX strategy, future vision, goals, success metrics, roadmap, and sprint commitments for our Procure-to-Pay product.

• Responsible for overall team performance and health, resource allocation, and project prioritization

• Lead and manage the design and end-to-end experience of our Procure-to-Pay product from conception to launch in partnership with product managers and engineers

• Cultivate a healthy design process for the team, and be a key contributor to product strategy, driving business outcomes through design

• Set and uphold a high standard of design craft and systems thinking across the company, ensuring consistency and excellence

• Effectively communicate your team's product goals and connect related projects across the company so that problems or joint decisions can be resolved quickly

• Scale an enterprise grade product that is highly differentiated in the market

• Stay abreast of industry trends, emerging technologies, and design best practices – especially within Generative AI.
  

• 10+ years of experience in Product Design in high-growth startups, B2B - tech companies.

• 4+ years of design leadership experience with direct reports under your guidance and leadership

• Strong cross-functional collaboration skills—you inspire confidence with product, engineering, and go-to-market teams.

• Extreme attention to detail and ability to quickly grasp complex business processes and industry knowledge. Ability to work effectively in a fast-paced, results-driven environment.

• Ability to balance long-term vision with short-term execution in a high-growth environment.

• Excellent communication and storytelling abilities, with an eye for both detail and the big picture.

• A proven track record of building and leading high-performing design teams.

• Passion for creating experiences that make complex processes simple, usable, and delightful.

The salary range for this role is $240,000 - $300,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Unlimited PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!