GRAIL
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured.
Hybrid

Associate Director / Director Technical Lab Operations

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GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit www.grail.com.


As the Director of Technical Operations for GRAIL’s global operations group, you will oversee the teams responsible for Operational Business Intelligence and Operational Excellence for all aspects of production tests performed by GRAIL. The ideal candidate will possess extensive experience managing the key processes governed by these teams. These include Process Monitoring, Investigations and Troubleshooting, Continuous Improvement, Verification and Validation in a regulated environment.

TASKS AND RESPONSIBILITIES

  • Develop the framework for the Operational Business Intelligence and Operational Excellence teams and oversee the day to day activities
  • Drive prioritization and establish alignment across business units
  • Provide technical leadership to ensure sustainability and continuity of operational processes
  • Interact cross-functionally with other departments and functional groups including software, research, biostatistics, quality, and product development

PREFERRED BACKGROUND

  • Demonstrated technical proficiency, problem-solving creativity, and collaboration with others. Experience in IVD support, troubleshooting, and validation in a regulated environment is desired.
  • BS with 15+ years of relevant experience, MS with 13+ years of relevant experience, or Doctoral degree (MD, Ph.D.) with 10+ years of relevant experience in a medical specialty or related science
  • Demonstrated success in overseeing/developing a department or function, with direct impact on scientific, operational, and financial results
  • Strong working knowledge and established expertise in clinical diagnostics, medical devices, or equivalent
  • Expertise with IVD development and Change Control
  • Experience with nucleic acid extraction technologies
  • Experience with analytical testing platforms
  • Experience product transfer and verification in an FDA regulated environment desired
  • Practical knowledge of liquid handling and automation a plus
  • Practical knowledge of Next Generation Sequencing sample preparation workflows and applications preferred
  • Excellent verbal and written communication skills and willingness to collaborate and contribute cross-functionally
  • Good planning, management, problem-solving, and organizational skills with a high level of self-motivation
  • Willingness for occasional domestic/international travel up to 15%
  • 2+ years relevant experience in a CAP/CLIA Laboratory

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


GRAIL, Inc. and its affiliates and subsidiaries ("GRAIL") does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between GRAIL and Agency describing the services and specific job openings (“Agreement”). GRAIL may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contacts with any person within GRAIL is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any hiring managers of GRAIL with recruiting inquiries or resumes. Agencies interested in partnering with GRAIL may contact GRAIL's HR Department through our Customer Service team.

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What are GRAIL Perks + Benefits

GRAIL Benefits Overview

We’re committed to creating the best experience for everyone at GRAIL, ensuring that each member of our team has comprehensive benefits and resources to thrive at all stages of life, both at work and at home.

Culture
Volunteer in local community
We parter with Bay Area local partners such as Life Science Cares to help meet basic needs in the community.
Partners with nonprofits
GRAIL partners with The Honor Foundation to facilitate mock interviews to help military professionals transition to civilian life. Also oSTEM and The National Sales Network to identify diverse talent.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is included as part of our standard interview training. We also have a formal training on the topic of unconscious bias that is facilitated by the People Team.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
GRAIL proudly offers 4 employee resources groups led by team members in tandem with an executive sponsor. They include: ASERG, WERG, PRIDE, and BIPOCC.
Hiring practices that promote diversity
GRAIL's Talent team has partnered with a variety of non-profits, associations and job boards including WITI, oSTEM, THF, DiversityJobs and The National Sales Network to identify diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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