Cloud Infrastructure Engineer, Operations at RingCentral
What if you could support the solutions that will change the way the world communicates?
What if you had the freedom of a startup and the resources of a global enterprise?
You’d break new ground. Raise the bar for performance. And do career-defining work.
That’s exactly the kind of environment we’re building together at RingCentral.
RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies, and customers together.
As a member of the RingCentral Cloud Operations Team, you'll ensure RingCentral maintains its most important ability—availability. Customers demand seamless performance 24/7, and you’ll lead the way with innovative solutions that keep users securely connected when and wherever they work.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity, and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
RingCentral’s Infrastructure Operations Team is responsible for monitoring, maintaining, and upgrading the backend infrastructure on which we deliver our cloud-based unified communications services to customers all over the world. RingCentral Cloud Operations is engineered for 99.999% uptime with domestic and international geo-redundant data centers. As a RingCentral Cloud Infrastructure Engineer, you will be responsible for designing, deploying, maintaining, and supporting the x86 virtualization environment, including the underlying servers and storage systems, at RingCentral.
Automate regular infrastructure operations in a private cloud environment (VMware)
Create and manage tools for automation; including REST API integration script development
Design, deploy, maintain, automate & troubleshoot virtual/physical servers and storage systems
Develop and execute project plans for virtualization-related initiatives
Strictly adhere to RingCentral change management policies and procedures
Provide on-call support for server, storage, and virtual infrastructure
Bachelor's degree in Computer Science, Computer Engineering or related field and equivalent practical experience.
10+ years in IT, 4+ specifically related to x86 virtualization, 3+ years in automation/development
Competent in scripting (Bash, Ruby, Python)
Advanced level of proficiency with VMware (6.X) and vSphere in a large environment (>1000 VMs)
Experience with CI/CD and version control systems (Jenkins, Git, SVN)
Intermediate to expert level knowledge for maintaining Linux (RHEL, Centos) & Windows operating systems
Configuration management experience (Ansible, Terraform, Puppet & Foreman)
Solid understanding of data center networking and data center storage technologies
Experience with VMware NSX and Network Insight
Experience in implementing and managing bare metal lifecycle management systems(Ironic, MAAS)
Familiarity with vRealize Suite (Orchestrator, Operations Manager, Automation)
Experience with Netapp and EMC storage systems
Experience integrating with public cloud providers (AWS, Google, Azure)
Benefits and Amenities:
Centrally located in Belmont, CA (close to highways 101, 280, and 92)
Comprehensive medical, dental, and vision
401K match and ESPP
Complimentary organic breakfast and lunch daily, and fully stocked break rooms
On-site gym with free yoga and boot-camp classes
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center, and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.