Company Description
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description
The Cloud Operations Engineer will report to the Sr. Director, Cloud Operations. In this role, you will be responsible for all aspects of the Zscaler production data center services including servers operating systems, storage, and supporting systems. You will be an instrumental part of the Zscaler Cloud Operations team responsible for the availability, latency, performance, efficiency, monitoring, and emergency response.
The Cloud Ops team is responsible for keeping the engines running at peak performance. On any given day, the Zscaler cloud processes tens of billions of transactions - scanning a petabyte of data - for 15 million users around the world. The transaction volume on the Zscaler cloud is growing significantly every quarter, yet the cloud's overall stability just continues to improve, and that is directly attributable to the Cloud Ops team's deep expertise and its dedication to reliability, availability, and scalability. To be a part of this team, you will, above all, need to share this dedication. And a sense of humor wouldn't hurt.
Responsibilities:

• Good experience with networking principles, Firewalls, Load Balancing Solutions, etc.
• Working closely with QA, Development, and Infrastructure teams to understand, implement, and deploy end to end monitoring solutions.
• Deploy patches and upgrades, and upgrade administrative tools and utilities as required.
• Monitoring applications and services within the environments, participate in on-call rotation, take actions to resolve issues and implement strategies to prevent future occurrences.
• Excellent problem-solving, troubleshooting, and communication skills.

Qualifications

• 1-3 years of experience of industry experience.
• Passion for solving technical challenges in running resilient cloud platform with high SLA.
• Strong working knowledge of Linux/UNIX and related applications.
• Proficiency with a programming language (Python, Go) and scripting languages (Bash).
• Working knowledge of Nagios or any other monitoring tool.
• Experience working in a 24/7 NOC environment for a cloud provider.
• High-level understanding of networking standard protocols and components such as: HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing.
• Comfortable working in a face paced environment.
• Ability and flexibility to work after hours/weekends for application releases/deployments.
• Constantly driving to improve, optimize and identify opportunities for process improvement.

Additional Information
All your information will be kept confidential according to EEO guidelines.
What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we'd love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com .
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.