Database Reliability Engineer

| San Francisco
Udemy is the leading global marketplace for teaching and learning, connecting students everywhere to the world’s best online classes. We are looking for a Senior Datastore Reliability Engineer to join our Datastore Infrastructure Engineering Team. With a commitment to innovation, we embrace automation and agile culture, love technical challenges and are eager to adopt new technologies and tools.
We are responsible for all aspects of MySQL, Redis Enterprise, Memcached, Cassandra and RabbitMQ datastores and proxies like ProxySQL and MCRouter across environments including production. Our primary tools are Terraform, Ansible, Atlantis, Datadog, Percona Management Tools, Github and Python.
We value teamwork, good humor, strong sense of ownership, technological curiosity, and a desire to learn. You will work with a wide range of relational and NoSQL data sources improving reliability, consistency and performance of our growing datastore ecosystem. 

Here's what you will be doing:

  • Analyze, improve and automate datastore maintenance flows, backup and recovery procedures, capacity management, and access monitoring 
  • Proactively respond to production infrastructure alerts and warnings, mitigate production issues as they arise and transform incident lessons into automation, documentation and monitoring
  • Work with SRE and feature teams to review and deploy changes to production environment, advise on datastore availability and scalability policies and best practices
  • Develop and enhance datastore production environment monitoring, observability and management capabilities using existing and new tools and platforms
  • Manage replication and failover topology for MySQL, Memcached, Redis and RabbitMQ
  • Perform code reviews and answer datastore related infrastructure questions
  • Participate in On-Call rotation

We’re excited about you because you have:

  • Passion for performance, observability, availability and scalability
  • Expert-level knowledge, administration skills and hands on experience with one or more of the following datastores: MySQL, Redis, Cassandra, RabbitMQ, Memcached, Cassandra
  • Solid software engineering skills with proficiency in at least one of programming languages like Python (preferred), Java or Go
  • Comfortable with infrastructure automation and configuration management tools such as Terraform, Ansible or Puppet
  • Experience with automated testing and continuous integration when dealing with infrastructure as code (e.g. Molecule, Atlantis)
  • Experience with containers and container orchestrators such as Kubernetes or Mesos Marathon
  • Good understanding of Linux/Unix fundamentals and debugging skills
  • Experience designing, building and operating distributed data storage systems with hundreds of nodes
  • 5+ years experience managing large-scale database systems in Cloud (AWS preferred) and/or hybrid environments

Environment:
We are responsible for all aspects of MySQL, Redis Enterprise, Memcached, RabbitMQ datastores and proxies like ProxySQL and MCRouter across environments including production. Our primary tools are Terraform, Ansible, Atlantis, Datadog, Percona Management Tools, Github and Python. We value teamwork, good humor, strong sense of ownership, technological curiosity, and a desire to learn.
#LI-MC1
About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HiveDatabases
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

SOMA

An Insider's view of Udemy

How would you describe the company’s work-life balance?

I’ve been really impressed by the work-life balance at Udemy. Each team has the freedom to choose a schedule and system that works for them. Everyone is committed to the success of their team and Udemy as a whole, and this flexibility and trust enables each of us to work in a way that helps maximize our impact.

Katie

Full Stack Web Development Software Engineer, Instructor Loyalty

How do you collaborate with other teams in the company?

As a member of the Marketing Efficiency Decision Science team, I help determine how Udemy can invest money efficiently. We partner with all levels of the Marketing and Finance teams to align our goals and drive implementation. We also work with the Data Products and platform team to ensure we utilize the most robust models and architecture.

Silvia

Data Scientist II

How does the company support your career growth?

Udemy provides me with daily opportunities to grow as an engineer. My manager genuinely cares about my career plan and professional growth. In every project that we’ve chosen for me to work on, I had the chance to improve my weaknesses and demonstrate my strengths. It is so important to feel valued at work, and Udemy has been doing a great job.

Duygu

Senior Staff Engineer

How do you make yourself accessible to the rest of the team?

My philosophy goes beyond normally scheduled one-on-ones, which I regard as simply guaranteed check points. I have a truly “interrupt me anytime” policy, so my staff feels comfortable enough to talk with me at any moment. My team is my work-family and, as with my own family, it is a top priority for me to be there to support them.

Justin

Senior Data Science Manager

What are Udemy Perks + Benefits

Culture
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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