Lemonaid Health is a direct to consumer online healthcare company – we’re a technology company, an online doctors office and an online pharmacy. We exist to help Americans nationwide get the convenient and affordable primary care they need online. Our doctors, nurse practitioners, pharmacists and patient support team wow patients with an amazing 5* level of service every time. We’re building the most convenient and affordable healthcare experience in the US, which we believe will start as an online company. According to the Inc 5000, we’re the 25th fastest growing company in San Francisco! 

We’re an entrepreneurial team of over 100 people. We’re backed by large strategic investors and amazing healthcare investors like OTV and Health Velocity Capital.

Take a look at the reviews on our website for what patients say about how we help them. We’re proud that we’re the highest rated online consumer healthcare app on the Apple App store. Our internal team culture is to try to wow others in the team as much as we wow our patients.

This position is based in San Francisco, CA and will report directly to the CTO.

What you’ll do day to day:

· Collaborating with the Engineering and DevSecOps teams to build and maintain a highly secure, self-sustaining healthcare ecosystem

· Own automating and improving our deployment pipelines and services

· Implement, manage and maintain our cloud infrastructure and ensure our cloud deployments are always secure and robust

· Work closely with DevSecOps to create and maintain software security in the deployment pipeline

· Monitor the health of our systems and be proactive in addressing any issues

· Develop, implement and monitor Endpoint Device Management policies and procedures

· Provide critical input into the selection, configuration, and implementation of new and existing technology solutions

· Provide technical and device support to non-technical team members

What you will bring:

· You live and breathe all things DevOps and have 2+ years of demonstrable background in building and maintaining highly secure cloud-based systems and delivery pipelines using tools such as Jenkins etc.

· Problem solver with strong analytical abilities, and the ability to identify patterns

· Logging, monitoring and alerting is an obsession

· Fast thinker and a good decision maker

· The ability to communicate with non-technical team members and explain complex concepts in an easy to understand way

· Highly organized and have the ability to juggle many tasks without losing sight of the highest priority items

· Stay focused under pressure, prioritizing and managing multiple projects simultaneously in a very fast-paced environment

· Extremely detail oriented, organized, a self-starter and a great communicator

· Demonstrate high ownership and ability to drive issues to resolution

· Experience working in a regulated industry and adhering to standards such as HIPAA, PCI etc. would be a bonus.

Why we think you’ll be excited about us: 

The Lemonaid Health team is super friendly and we enjoy working together on common goals. We have a culture that values truth seekers and speakers, where respect for one another is fundamental. We follow a set of guiding principles in everything we do:

1 - Aim for “wow” in everything we do, celebrate wow

2 - Be driven by our mission to increase access to healthcare

3 - Lead in innovation - act first

4 - Communicate clearly using the correct communication medium

5 - Set a high bar for ourselves and each other - provide and take feedback

6 - Be proactive - never say “that’s just how we always do it”

7 - Champion equality - proactively be anti-discriminatory