Solution Excellence Engineer II

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As part of the Solution Excellence Team, you will work collaboratively across multiple departments to support the creation and maintenance of demo environments and other assets used by the Solution Consulting team. In this role, you will have an opportunity to define how the Solution Consulting team demonstrates the value of Sage products to prospects and customers. You will be driven by the challenge of working in a fast-paced environment where there is always something new to learn about the product, the industries we serve and how customers use the solution. In this role, you will have an opportunity to learn from an experienced team, acquire new skills and make a meaningful contribution to the way the sales organization demos Sage’s products.

Responsibilities:

  • Participate in the creation and maintenance of demo environments and related assets such as demo scripts, presentations and files
  • Support demo environment build projects and product launch activities, including the creation of data sets, import files, transactions and reports
  • Assist with research and documentation of industry-specific trends, benchmarks and pain points
  • Provide demo environment support for the Solution Consulting team
  • Troubleshoot issues with demo environments and work with related teams to resolve
  • Learn about new products and features through trainings, certifications and hands-on experience

Requirements:

  • Bachelors degree, Accounting/Finance or Information Services preferred
  • 4-6 years experience in a pre-sales, accounting/finance or similar analytical role
  • Ability to translate complex processes and workflows into simple, precise language
  • Good understanding of cloud solutions and technology, including APIs
  • Some experience with relational databases and/or programming
  • Ability to multi-task, prioritize and manage time effectively
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Location

300 Park Avenue, San Jose, CA 95110

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