Director of Platform Engineering

| Peninsula
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Who we are:

Moveworks is an AI company that uses natural language understanding to resolve employees’ IT issues — instantly and autonomously. Our platform currently resolves about 40% of all tech support issues at some of the world’s most recognizable organizations, including Slack, LinkedIn, Equinix, Broadcom, and Autodesk. 

Based in Mountain View, California, Moveworks has raised more than $105 million from top venture capital firms, powered by a team of leading experts in deep learning, NLU, big data, and enterprise SaaS. Our engineers hail from across the globe, have built pioneering systems at places like Google, Facebook, Uber, and AWS, and possess the unique skill sets necessary to create an unprecedented product.

Ultimately, we’ve come together because we share a fundamental belief: that AI will redefine how companies support employees. As we scale globally, there’s plenty of space for you to grow with us. You’ll be part of a team that thinks in terms of we, not I. Together, we're focused on simplifying the life for millions of people by giving them an effortless, magical way to resolve issues, all powered by a strong form of AI.

Who are we looking for?

We are looking for an experienced Engineering leader, with strong technical skills to join our rapidly growing Platform team and help us continue to scale and deliver on the mission of the team. This team is responsible for the core platform infrastructure powering the Moveworks product. The mandate of this team is deep and broad, with significant impact, and encompasses both user facing features, as well as the backend infrastructure, like federated identity, event streaming infrastructure, and actions & integrations, which are the building blocks of the Moveworks product. Your responsibility will be to lead and manage this team, and be involved in every aspect of the product development process.

What will you do?

  • Be a core member of the Moveworks engineering leadership team, embody the Moveworks operating principles, and build upon Moveworks’ engineering culture
  • Be responsible for leading and growing a team of stellar engineers and managers in building the platform infrastructure
  • Set the direction for the team, both from a technical and personnel perspective
  • Work closely with engineers in solving complex technical problems, including being hands-on where necessary
  • Encourage best practices for the design, development and delivery of high quality product features
  • Actively collaborate with cross functional engineering teams and the product organization on defining the product roadmap and strategy
  • Actively collaborate with the Talent team in attracting and engaging top talent to join Moveworks while keeping diversity and inclusiveness in mind
  • Be a mentor and coach for the team and provide constructive feedback and guidance for areas of individual development

What do you bring to the table?

You have

  • 7+ years of hands-on engineering management experience, managing globally distributed teams
  • Experience of leadership and successful product execution with a focus on scalability, reliability, and high quality in a high-growth environment
  • Experience in recruiting and managing technical teams, including performance management
  • Strong motivation, gumption, and an appetite for continuous, incremental changes and completing challenging projects fast
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Location

Located in the heart of Silicon Valley, Moveworks Headquarters is adjacent to downtown retail, dining, and shopping with easy direct access to major freeways. Our building is surrounded by large, mature trees and plenty of free parking. We enjoy a high walk score with ample bike and running paths.

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