Are you looking for an opportunity where your skills and enthusiasm make a difference and where your voice will be heard? At RingCentral our award-winning environment is high-energy, team-oriented and committed to providing world-class service for its customers. We’re the #1 global cloud-based, communications provider, growing at more than 30% annually and we’re looking for team-members with an entrepreneurial spark!

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

RingCentral is the largest and fastest-growing pure-play provider in this space, market capitalization of over $18 billion and we are very excited to have surpassed our previous goal of a $1 billion annual revenue run-rate ahead of schedule.

• Craig Hallum: “Predictably Exceptional Results – We’ve Come To Expect Nothing Less.”
• Deutsche Bank: “Executing like a Well-Oiled Machine.”
• Jeffries: “Firing On All Cylinders.”
• Northland: “As UCaaS Market Evolves, RNG Excels”

Job overview:

You will assess, build, and lead all Learning & Development within the Innovation (R&D) Organization -- bringing alignment across seven global locations with the mission of making our employees more productive and effective throughout the software development lifecycle.

Responsibilities:

• Building and scaling an onboarding program for developers that accelerates productivity where they can begin building environments and committing code within week two after being onboarded. You will work with other global locations (trainers, SMEs, global leaders, scrum masters, release management) to bring together one cohesive program.
• Architect and build a global college graduate program. You will work with talent acquisition to build out the strategy, build a training and onboarding program, and continuous learning and development activities.
• Build other training programs for all employees including product, UI/UX and program management functions.
• Partner with Innovations Business Operations to quantify (through measurable KPIs) and report on increase in productivity of both newly hired and existing resources as a direct impact of onboarding programs.
• Bring cohesiveness and scalability among all global locations through communication of a shared mission, standardization of process and tools, and democratization of best practices.

Key Attributes:

• Ability to drive and lead cross functional teams. Ability to lead and engage individuals and teams located across multiple geographies and or cultures. You steadfastly push yourself and others for results while maintaining diplomacy and strong relationships. You love to collaborate with peers, engineers, operations, product managers, executives, and designers and inspire them to do their best.
• Technical experience. You understand engineering delivery processes and can hold your own with developers and product managers. Knowledge and/or direct experience in agile software development in a SaaS environment is a big plus
• Excellent planning and execution skills. You own and are accountable for delivering the execution to the overall strategy. You see opportunities for synergy and integration where others can't. You simplify complex processes.
• Executive Communication skills. Ability to communicate information and ideas to individuals and teams in an articulate, focused, and compelling way.
• Ability to build and lead a team when the time comes.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business Management or related field and equivalent practical experience.
• 10+ years in building and scaling training programs for technical teams (developers, product managers, etc.) in the Cloud, SaaS, or Unified Communications space
• Experience in building college recruit training programs
• Experience as an agile software developer or product manager is a plus

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.

RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that is committed to workplace diversity.