Director/Sr. Director of Engineering, Monetization

| San Francisco
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Who we are:

MasterClass is transforming online education by enabling anyone in the world to learn from the very best.  We are deconstructing what makes an actor able to cry on demand, how an athlete defies gravity, and what it takes to write a bestseller.  Our online learning content is available to students anywhere anytime, which supports our mission to ignite the greatness in others.

We are a quickly growing VC-funded startup based in San Francisco, with additional offices in Los Angeles.  We have created online classes taught by famous masters— Gordon Ramsay, Serena Williams, Neil deGrasse Tyson, Sara Blakely, David Sedaris, Bobbi Brown, Timbaland, Anna Wintour and many more to come.

Since launching in 2015, we have been growing our team. Apply now to find out more about what we are doing behind the scenes.

What we are looking for:

A leader of innovation and engineering management but a developer at heart who is excited about the on-line education domain. You should have managed engineering teams and should have expert knowledge of web architecture and web front-end technologies including ReactJS. 

The role:

Business Growth is the lifeblood of any startup and as the Director of Engineering of the new Monetization organization you will be leading the engineering team directly responsible for it. The responsibilities for this organization span across both consumer growth as well as B2B initiatives. User acquisition channels at MasterClass include SEO, SEM, Paid advertising, Organic channels etc. The Consumer growth team is  responsible for optimizing these channels and growing the acquisition as well as investing and innovating the underlying infrastructure in partnership with the Platform team. B2B domain will include enterprise sales, partnerships, sales initiatives. You will be working hand in hand with Product, Data, Design, Marketing teams to develop strategic roadmaps for both Consumer and B2B growth. You will be responsible for building a diverse team of engineers and engineering managers, and be accountable for technical delivery of the initiatives. You will play a key role in career development, coaching of the engineers on your team and will be responsible for growing a small team into a larger organization. The position demands strong technical skills coupled with strong leadership, planning abilities.

Responsibilities:

  • Build and grow diverse teams of engineers and engineering managers with strong culture.
  • Partner with Product, Design, Data and Marketing teams to define the strategic vision and roadmaps for the Growth and B2B organizations.
  • Setup the required processes to achieve excellence in execution and delivery of the projects at high technical quality levels.
  • Effectively communicate team’s work to leadership and executives regularly.
  • Make sound first-principle decisions around team resourcing (both IC and manages), composition and evolve the team according to the needs and team dynamics.
  • Provide feedback, career guidance, address underperformance, and recognize the individual strengths and contributions of your team members and instill a strong sense of ownership and impact.
  • Manage globally distributed engineering team members.
  • Dive deep into technical architecture discussions with the leads on the team and be a thought partner for the team to influence the technology roadmap decisions.
  • Drive engineering vision and innovation through new technologies and best practices for both Marketing Tech and Web Tech.
  • Work closely with other engineering leaders on strategic planning to continually improve the engineering organization.
  • Be ready to get into hands-on coding / code- reviews when needed.

Requirements

  • 10+ years of relevant technical experience working in software development.
  • 7+ years in technology leadership roles.
  • Exceptional organizational skills - Proven track record in building/managing high performing teams and growing engineers.
  • Real world impact driven - Good knowledge of growth strategies. Passionate about experimentation and moving the metrics based on data backed decisions.
  • Strong communication skills and ability to form close partnerships with cross-functional stakeholders.
  • Passionate about following industry trends, new technologies and look for opportunities to uplevel the existing solutions to better solve the problems.
  • Great command over technical skills including system architecture and marketing techs.
  • Thrives in ambiguous environments and gets excited about figuring out solutions to complex problems, and execution on them.
  • Experience working on full stack systems with user facing products in agile environments.
  • Code does not scare you.
  • You care about quality. It drives you.
  • You think ahead and build for the future.

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities.  If you have a disability or special need, we would like to know how we can better accommodate you.

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Location

MasterClass is located in the SOMA district of San Francsico. We are located between 3rd and 4th street with tons of public transportation nearby.

What are MasterClass Perks + Benefits

MasterClass Benefits Overview

MasterClass proudly offers comprehensive benefits that are meaningful for our team’s health and well-being and will ensure that they can show up as their best selves at work. The benefits listed on BuiltIn are for Regular/Full-Time Employees. The benefits outlined below are representative of what is offered to Regular Full-Time Employees.

Culture
Volunteer in local community
The Volunteer Day perk is available to encourage giving back within our communities and to inspire empathy and understanding for others.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 60% of annual salary up to $1200 monthly maximum payout.
Dental Benefits
MasterClass covers 100% for eligible employees and 50% for dependents.
Vision Benefits
MasterClass covers 100% for eligible employees and 50% for dependents.
Health Insurance Benefits
MasterClass covers 100% for eligible employees and 50% for dependents.
Life Insurance
Wellness Programs
MasterClass offers a $600 annual wellness stipend to support your physical and mental wellbeing.
Mental Health Benefits
MasterClass offers Spring Health, a quick, convenient, 100% confidential mental health solution led by licensed care navigators.
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
We have 4-year vesting, with a 25% cliff after year 1, then monthly vesting after that.
Match charitable contributions
Each year MasterClass will match up to $1k in donations our employees make to a broader set of approved organizations.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. MasterClass also provides 12 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $5,000 for eligible adoption expenses and 12 weeks of paid leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 32 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
We offer a flexible paid sick day policy.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
MasterClass hosts company-wide outings Semi-annually.
Game Room
Our game room includes Ping Pong, Shuffle Board, Video Games.
Stocked Kitchen
MasterClass has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle plus so much more.
Some Meals Provided
Employees get free lunch on Monday, Wednesday. During Covid, MasterClass offers a $120 monthly stipend for snacks and lunch.
Happy Hours
Happy hours are hosted Once per month.
Parking
We offer employees Paid on-site garage parking.
Relocation Assistance
MasterClass offers relocation assistance.
Professional Development Benefits
Job Training & Conferences
MasterClass offers employees professional development opportunities like an annual individual budget or $1,500 for training.
Diversity Program
Lunch and learns
MasterClass hosts lunch and learn meetings approximately once per month.
Continuing Education stipend
We offer $1500 annualy for continuing education.
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