Senior Engineering Manager - Data Platform

| San Francisco | Remote
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About Opendoor

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.


About the Team

As the Senior Engineering Manager for our Data Platform team, you will lead the team responsible for the systems that enables company-wide data science and analytics. By implementing sufficient instrumentation, designing intuitive data models,and building batch/streaming pipelines, your team will allow for mechanical investigation and optimization of the business. By developing self-serve tools, your team will empower executives, PMs, Ops to understand company performance at a glance and uncover insights to support decision making. Finally, by building capabilities for forecasting, alerting, and experimentation, your team will enable more, better, and faster decisions.

Role Responsibilities

  • Have company-wide impact and executive-level visibility as you build out our data and analytics platform
  • Hire and coach a team of 5+
  • Lead your team and collaborate with cross-functional teams to design and implement a new data architecture from the ground up to instrument Opendoor’s products and services 
  • Tackle unique challenges from combining a variety of online and offline data, not just big data
  • Expand team’s scope as we quickly grow the team
  • Partner with Product, Engineering, Data Science, and Analytics leaders to instrument our products and services, provide end-to-end visibility into business performance and empower personalized product experience for our customers 
  • Manage and coach a team of 5+ software engineers and data engineers to architect a company-wide analytics platform to drive decision making
  • Collaborate with Product Managers and Business Analytics to design new data models and enable self-serve data exploration
  • Build metric forecasting and alerting services to perform proactive monitoring
  • Work with Data Science to extend our experimentation platform to support Bayesian testing and online learning

Skills Needed

  • 3+ years of experience as a data or software engineer
  • Additional 3+ years managing a data or software engineering team
  • Exceptional system design skills including breaking down complex problems into functional components and building for scale
  • Passionate about data and democratizing learnings Strong people management skills and ability to grow the team 
  • Expertise in applying software design principles with a focus on craftsmanship
  • Ability to understand the needs of stakeholders, translate those into business requirements, and architect systems that can accommodate them over time

#LI-DN1


More About Us

To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.


We Offer the Following Benefits and Perks

• Full medical, dental, and vision with optional 85% coverage for dependents

• Flexible vacation policy

• Generous parental leave

• Paid time off to volunteer

Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.


Opendoor Values Openness

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS

Location

San Francisco, CA

An Insider's view of Opendoor

What's the biggest problem your team is solving?

My team works with our sales and support operators. We manage our multiple telephony platforms, including our call center software. Last year, we replaced our old call center vendor solution with a new custom-built telephony platform. Building the unique features each team has been one of our central challenges for much of the past year.

Maggie

Sr. Software Engineer

How has your career grown since starting at the company?

I started at Opendoor as an intern, responsible for small improvements to our home valuation model’s accuracy. Now, I am one of the leaders on our team - I’m responsible for setting team vision, overseeing systems design for other IC’s, and leading P0 initiatives such as a pricing workflow overhaul that we launched after COVID-19.

Daniel

Software Engineer

How do you empower your team to be more creative?

Analytical problem solving requires creativity too. I always encourage my team to consider all the tradeoffs between different options - what if you need to solve the problem in 1 day? How about 6 months? How about unlimited compute resources? We often come up with more creative and better solutions when we intentionally consider all options.

Sherry

Data Science Manager

What are Opendoor Perks + Benefits

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns

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