Braze
Where your passion is welcome and your impact is real.
San Francisco, CA
Remote

Engineering Manager, In-App Messages

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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT YOU’LL DO

We're looking for an Engineering Manager for our In-App Messages team. In-app messages are a core messaging channel for Braze and sit at the heart of our mission is to deliver rich, delightful and useful experiences for end users who live in the diverse ecosystem of mobile, web, wearable, and TV platforms we support. 

As a core component of one of the world's most widely adopted customer engagement platforms, the In-App Messages team powers up to two billion impressions per month, driving incredible business impact for our customers.

You will help us expand the flexibility and power of our in-app message product portfolio by helping architect, build and optimize new message types, features, and product enhancements. You’ll participate in architecture planning, pull request reviews, and recruiting. Additionally, you’ll optimize processes for the team’s success, facilitate discourse, support engineers’ growth, and work with the team’s product manager to keep team efforts on target for product goals. You’ll ensure that your engineers are successful in their tasks and enjoy their work!

WHO YOU ARE

  • 5+ years of relevant experience with a strong track record of success, with 1+ years managing high performing teams
  • Have strong and good opinions about how code should be written, as well as good development practices
  • Excellent communication skills and a user-centric attitude
  • Calm, patient, considerate, compassionate, supportive, and encouraging
  • Strong organizational skills and ability to keep track of multiple streams of work at once
  • Experience with agile processes and tools such as JIRA
  • Experience with HTML/js, React, Ruby, Ruby on Rails, distributed systems, MongoDB, Redis, Datadog, EC2, Kubernetes could all be beneficial

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

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