About the role 

Chime is looking for an empathetic engineering leader to manage engineering operations initiatives. This is not a traditional engineering manager role. If you’ve yearned to step back from software delivery and focus on organizational health and happiness, this is an opportunity to do just that!

Engineering Operations is a new organization within Chime Engineering. We are an internal service provider with a mission to ensure that Chime engineers and engineering managers are happy, effective and efficient. 

As an engineering manager in Eng Ops, you will support this mission by working closely with engineering leadership, cross-functional partners and the broader engineering organization to identify immediate and forward-looking areas of improvement and then design, build and run organizational tools, programs and initiatives to drive change.  These could include services like Engineer Onboarding, Individual Growth & Career Paths, or initiatives which drive share our culture and values like psychological safety, crucial conversations, and regular feedback.

Chime engineering is growing rapidly, with the expectation that we’ll quadruple in size over the next two years. This is a once-in-a-career opportunity to help shape the culture, processes and identity of a world-changing engineering organization.

This job cannot be performed in the state of Colorado.

In this role, you can expect to

• Develop the vision, strategy & roadmap, establish team objectives, and deliver projects & services for one of our Engineering Operations pillars: Engineering Identity & Belonging, Craft & Collaboration or Career & Learning
• Leverage your leadership experience as an engineer or engineering manager to bring empathy to your initiatives
• Hire and support a team of operational staff to execute on day-to-day service & initiative design & delivery
• Listen to and learn from the entire engineering organization -- from new grads to the CTO -- to ensure we’re working on solving the right problems in the right way for the organization
• Collaborate with cross-functional partners on your initiatives and support programs driven by cross-functional leaders
• Pilot and roll-out your initiatives org-wide
• Qualitatively and quantitatively measure success of your initiatives, iterate, improve
• Present on the goals & impact of our work to all levels within the organization

To thrive in this role, you have

• Led engineering teams
• Experience driving cultural or behavioral change in an organization
• An ability to solve problems through a lens of diversity, equity and belonging
• Have a strong perspective on what makes up a healthy engineering organization
• Experiences with driving change, leading teams, and being a great people manager
• Are comfortable navigating through ambiguity, while identifying areas for organizational improvement and establishing best practices
• Have public or user-facing experience in ensuring communications are clear and succinct
• Have operational awareness: a sense of the big picture in any organization they inhabit, how team members’ individual goals contribute to that, and how they can help team members navigate best within the big picture

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We've built one of the most experienced leadership teams in Fintech and were recently valued at over $14.5B. We've raised over $1B in funding from leading investors including DST, Coatue, Tiger Global, General Atlantic, Iconiq, Dragoneer, Menlo, Whale Rock, Access, Forerunner, Crosslink, Cathay, aCrew, and others. 

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 📝  Quarterly stipend to spruce up your home office 
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

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