Maps are no longer static. Our maps represent the ever-evolving world, accessing, aggregating, and adapting anonymous data from millions of sensors and phones in real-time. Mapbox has the exciting opportunity to power devices and products across the next frontier in location-based data, such as Internet of Things and AR/VR.

Whether you’re watching the delivery of your grocery order on Instacart, looking at a gym on ClassPass, sending your snaps on Snap, tracking your personal best on Strava, monitoring your gas budget on Metromile, or checking today’s forecast on The Weather Channel, Mapbox is the location and maps within those apps. We’re changing how people move by live-mapping the world. We are the developer platform for location.

Search at Mapbox

Search is responsible for the services that process and deliver search location data and interactivity to our customers. Search provides street, address, and place search for countries all over the globe, in many different languages, for apps like The New York Times, . Search is a critical component to our customers’ applications, and a major partner to the Maps and Navigation organizations at Mapbox. Whether you’re trying to find a place among the vast amount of data on a global map, or to find the exact location of a venue a few miles down the road, search is in the critical path of so many of our customers’ experiences.

The POI Search team owns our search engine for places of interest, like like coffee shops, restaurants, stadiums, categories, etc. 

What You’ll Do

• You’ll be a founding member of a new team building, scaling, and driving adoption of POI-focused search services. You’ll set and deliver on a roadmap that drives positive outcomes for our customers and their millions of end users across key industries like logistics and transportation.
• Partner closely with Mapbox’s internal data team (Geodata) to leverage an end to end understanding of points of interest all the way from data pipeline to end-user search to ultimately deliver an industry-leading POI Search experience 
• Establish, track, and iterate on operational metrics for to ensure the team is delivering products that satisfying customer requirements including: Determining which metrics are important, enabling operational simplicity (discoverability to response) and the overall SRE duties for system health
• Be hands-on in your team’s day to day project management and sprint planning
• Manage and develop the team through hiring, retaining, mentoring, and continually building your team’s reports skills, either through your own guidance or by proactively finding them mentors
• Foster a culture of collaboration, innovation, diversity, and data-driven decisions on the team

What We Believe are Important Traits for This Role

• 3+ years building and leading a high-performing team that delivered high-impact and high-value work
• Customer focus. You care deeply about your customers and their problems, and you work tirelessly to innovate on their behalf.
• Strong opinions on ergonomic, developer-friendly APIs 
• Expertise in designing, maintaining, and scaling highly-available distributed systems through rapid growth
• Strong written and vocal communication skills. You can talk and write about complex ideas concisely to a wide audience. You crisply articulate context and rationale that helps bring along your team and stakeholders.
• High standards for work. You deliver clearly written customer FAQs, blog posts, roadmaps, API interfaces, and documentation. You drive a culture of quality on the teams you work with and know how to drive healthy tension between quality and velocity.
• Strengthen others. You demonstrate investment in coaching and stretching peers across all levels, including colleagues at earlier stages in their careers.
• Experience facilitating work in ways that counteract unconscious bias
• Commitment to recruiting and retaining a diverse engineering team
• Proven ability to design and develop sophisticated, innovative, efficient, and durable applications on AWS

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high performing creative individuals who dig into problems and opportunities.
• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. 

Mapbox is an EEO Employer - Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

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