Engineering Manager, Site Reliability Platform Team at Cisco Meraki

| San Francisco
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Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, enabling customers to debug networking issues in real time from anywhere.

The Cloud Platform team is responsible for building and maintaining the platform that supports the development and operation of reliable and scalable microservices. We are also responsible for the platform that supports the development and operation of Dashboard. Our customers aren’t limited to those who buy Meraki equipment - we measure our success by the experience of everyone who interacts with our product, from other teams across the organization to the end users of our customers’ networks.

As a manager at Meraki, you will provide architectural leadership, review code and designs, and debug existing features. You will be a strong mentor, nurturing a collaborative environment where your team can do their best work. In this highly technical role you will also make your own direct contributions to our code base, but your primary focus will be on team execution and development. This is a very high impact cross-functional role. Your work will have a multiplicative effect across engineering at Meraki, and will directly contribute to the rapid evolution of our platform.

Example projects/responsibilities:
  • Lead the team and hold regular one-on-ones, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.
  • Helping your team navigate decisions between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support.
  • Be an advocate for security best practices in the tools and processes that your teams develop.
  • Develop and own a 2-3 year roadmap to migrate our current tools and processes to a modern and reusable platform on which all our applications will run.
  • Be a champion for SRE practices within your own team and across the wider engineering organization. Work with other engineering managers to grow our culture of automation and reliability.
  • Working with your senior individual contributors to identify and scope areas for improvement; such as migrating from a vast collection of homegrown configuration management scripts to a modern, scalable configuration management tool.
  • Build a respectful and inclusive team culture.
You are an ideal candidate if:
  • You are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have at least a year of experience leading a team of 3+ people (with/without formal people management responsibilities) and are looking for an opportunity to take on more responsibility and lead a larger team.
  • Strong and in depth knowledge of containerization and their orchestration engines such as Kubernetes/Mesos
  • You have 7+ years of experience developing systems for large-scale production environments.
  • Demonstrate experience owning, operating and supporting business critical systems that service a wide range of customers both internal and external.
  • You have experience building rapidly growing systems that balance time to market, usability, reliability, and technical debt.
  • You believe that development and operations are best carried out in close co-operation.
  • You are never satisfied by just seeing something work. Your curiosity drives you to peek behind the curtain to gain a deeper understanding of what’s going on.
  • You are experienced with a variety of tools that help you manage, understand, and debug large, complex distributed systems.
  • Experience in cloud based solutions and services.
Bonus points for experience with any of the following:
  • Supporting products where users expect 100% uptime.
  • Formal project management or IT service management.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Location

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay.

What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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