Engineering Manager, SRE

| San Francisco
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OVERVIEW

The Site Reliability Engineering (SRE) team at Instacart helps other Engineering teams improve the reliability, security, resilience, and performance of the services they own. SREs use their expertise in how Instacart Infrastructure works to ensure other teams are getting maximum leverage from it. SRE also owns several of the processes (and related tooling) that contribute to reliability, including how we run incidents (and how we learn from them), how we make infrastructure changes safely, and how we ensure adequate capacity for future needs.
SRE is a new team at Instacart - this is an opportunity to define, build, evangelize, and optimize our SRE practices!

ABOUT THE JOB

  • Build and lead a diverse team of world-class SREs
  • Define standard practices and build tooling around incidents, postmortems, changes, and capacity and work with other Engineering teams to help them adopt these practices to improve their services
  • Work with other teams around Engineering to understand their systems and their challenges and identify how they can better leverage Instacart Infrastructure
  • Build, prioritize, communicate, and drive the roadmap for your team
  • Provide technical and architectural leadership for your team and others
  • Grow and develop the individuals on your team

ABOUT YOU

  • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent work experience
  • 5+ years of experience managing a team of engineers
  • You have led an Infrastructure or SRE team in a production operations context
  • You have experience solving infrastructure problems with software
  • You can recruit, hire, and build a team
  • You have a big-picture perspective on systems and tools
  • You can collaborate with other Engineering teams to understand their systems and help to improve them
  • You have strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • GoLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

Location

Instacart SF (our HQ) is located in the Embarcadero district—a major transit hub with views of the Ferry Building, Treasure Island, and more.

An Insider's view of Instacart

What’s the vibe like in the office?

Family—its what I think of when someone asks me about the Instacart Finance team. It is ACCR-UAL world out there but all of us have each other’s back!

Sachin

Payroll Manager

What does your typical day look like?

Our team is hyper-focused on delivering value to our enterprise customers. We are shaking up the grocery industry and every day brings a new challenge. There's never a dull moment on the technical delivery team!

Nicola

Technical Project Manager

How has your career grown since starting at the company?

Instacart has given me the opportunity to grow my career significantly over the last 5 years. I started as an In-store shopper, became a Shift Lead, was promoted to Site Manager. Eventually, I transitioned into a new role on my current team at HQ and am expanding my coding skills with Carrot University, our internal coding bootcamp.

Annabel

Shopper Community Lead, Field Operations

How do your team's ideas influence the company's direction?

"I love being a part of the Care team because we genuinely care about the customers that use our platform and our employees who work hard to ensure a great experience. I get to play an integral role in helping us turn our Care vision into reality."

Kiha

Human Resources Director, Care

What are some things you learned at the company?

As a large company that is growing quickly, there is still a huge appetite for trying new things; in fact, it's the expectation. There is no 'cookie-cutter' approach.

Tonci

Senior Technical Recruiter

What are Instacart Perks + Benefits

Instacart Benefits Overview

Health & Wellbeing
At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

Family
We believe in supporting every parent within the Instacart family. Paid parental leave, a grocery credit, and sweet baby swag are offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

Food
We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (featuring scoops of ice cream), food is baked into our daily lives.

Culture
Partners with Nonprofits
Feeding America
Friends outside of work
Eat lunch together
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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