Engineering & Product Operations Manager
Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.
Every day, scientists and academics around the world use Benchling in their efforts to solve humanity's most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research. Our intuitive, user-friendly platform ensures that science isn't held back by outdated and disconnected tools. With Benchling, all scientists can capitalize on their scientific potential.
Benchling was founded by a team of MIT graduates and has raised funding from Andreessen Horowitz, Benchmark, Menlo Ventures, Thrive Capital, and Y Combinator. Our customers include pharmaceutical giants, leading biotechs, and the world's most renowned research institutes.
We're looking for a program and operations manager who can help us streamline our operations in Engineering, Product, and Design (EPD) as we scale, drive cross-functional alignment, and are eager to help drive the biotech revolution.
WHAT YOU’LL DO
- Work with EPD leadership to plan and execute on operational process and procedures that scale.
- Partner cross-functionally to drive on and execute strategy projects that meaningfully improve either our products or our company operations
- Lead key work streams related to product roadmap, product feedback, product execution, and more
- Drive improvements in monitoring and managing product metrics
WHO YOU ARE
- 4+ years experience with engineering program management, management consulting, product management, and/or similar in the technology industry; ideally, this will have been in a B2B enterprise SaaS business
- Bachelor’s degree in a technical field
- A proven program/project manager who has driven complex cross-functional rollouts
- Delivered key growth initiatives, including research and business case justification in order to drive consensus and deliver successful outcomes
- Knowledge of BI tools and SQL - able to perform simple to moderate-level data extracts and analyses
- Working understanding of both project/program management and agile methodologies and real world best practices.
- Very comfortable with both facilitating large discussions as well as reporting to higher level management and Executives.
- Are highly collaborative, excel at listening to others, and excellent at articulating ideas in written and oral form
- Motivated self-starter with a high attention to detail; flexible and adaptable to change
OUR VALUES
- Empower through information. We explain the “why” behind every decision, unless there are highly sensitive circumstances. We're honest about how we're doing, especially in difficult times. We believe that sharing information builds trust and enables better decision-making.
- Rely on tenacity. Hard work is one of the greatest factors to determine success and is fully under our control. We must make the most of every day by bringing the highest level of determination. Dreaming big is not enough.
- Raise the bar. Pushing ourselves and others to improve will be uncomfortable and at times result in failure. However, it's critical to our success. We're dedicated to creating a place where everyone feels challenged to improve.
- Build a lever. We choose to build tools and infrastructure that will help others make world-changing innovations. There's less glory in it, but in the words of Archimedes, "Give me a lever long enough and a fulcrum on which to place it, and I shall move the world."
PERKS AND BENEFITS
- Beautiful, light-filled office in the Financial District of SF
- Monthly health & wellness stipend
- Work with a talented yet humble team
- Meals and snacks covered
- 401k
- Medical, dental, and vision insurance
- Commuter benefits
- Happy hours, company and team wide social events
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.