FullStack Software Engineer, Platform Components

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At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.

Who we are:

We develop our product across a number of teams based in San Francisco, Vancouver and New York each with a particular product feature focus area. From collecting data through analytics.js, to building powerful tools for data governance, to implementing algorithms that can handle complex billing scenarios at scale, to visualizing our customers’ data flow through our pipelines, to making complex implementations manageable for our large enterprise customers, to optimizing Sign Up conversion, our product teams are focused on creating fantastic user experiences. We're looking for talented engineers that are passionate about building world-class experiences that delight our customers.

What We Do:

  • We build customer-facing features using React, TypeScript, Apollo, GraphQL, and our open source component library: Evergreen
  • We implement high-performance data pipelines using Go and Kafka.
  • l We use a variety of data storage solutions such as Aurora, Redis and ClickHouse.
  • We deploy our code multiple times per day using Docker, Terraform, and ECS.
  • We’re proud of the code we write, but we’re not dogmatic about methodologies or techniques. We believe building the "right thing" is more important than building things "right". However, we take our customers’ dependence on our systems very seriously and strive to build highly performant and reliable software that are parts of our customers’ core infrastructure.
  • We love open source:  https://open.segment.com and blogging about things we’ve been building:
    • Read about how to Say goodbye to bad data with Protocols
    • Read about how Rick and Collin built Ctlstore that serves 100µs reads with 100% availability
    • Check out an efficient encoder/decoder package for various data formats built by Achille

Who We're Looking For:

You can turn complex business requirements into working software that our customers love to use.

  • You're proud of the code you write, but you're also pragmatic.
  • You know when it is time to refactor, and when it's time to ship.
  • You're focused, driven and can get challenging projects across the finish line.
  • You're empathetic, patient and love to help your teammates grow.
  • You have experience running apps in production and take software engineering practices seriously.
  • You write meaningful tests and understand the value of great logging, proper monitoring and error tracking.
  • You are excited about thinking about different stakeholders (internal engineers, partners, enterprise customers) when considering what to build and how to build it.

Projects You Could Work On:

  • Helping shape the future of the Segment platform, enabling flexible configuration and extensibility across web, iOS and Android
  • Building the next-gen developer experience for customers and partners working on integrations
  • Creating powerful UIs for customers to customize every aspect of their integration, from subscriptions to mappings and transformations

Requirements:

  • You can write JavaScript or TypeScript using modern language features.
  • You have experience with a backend language of choice: Golang, Java, Ruby, Python, node.js, etc
  • You have some familiarity with Golang or are excited to learn it.
  • You have some familiarity with React or are excited to learn it.
  • Minimum of 3 years of industry experience in engineering or challenging multi quarter projects you can talk about.
  • Mentorship and tech lead experience 
  • You value teamwork and agree with the statement that “a team is a group of people who own each other's decisions”.
  • You are excited about solving problems and not wedded to a particular technology but rather delighting customers whether those are internal engineers, partners, or enterprise customers.

We encourage you to apply if this role excites you - even if you think you may not meet all requirements listed above. At Segment, we live by four values: karma, drive, tribe and focus. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values. To learn more about life at Segment and our commitment to diversity, equity, and inclusion, visit our LinkedIn page. We’re excited to meet you!

 

Segment is an equal opportunity employer. We believe that everyone should receive equal consideration and treatment. Recruitment, hiring, placements, transfers, and promotions will happen based on qualifications for the positions being filled regardless of sex, gender identity, race, religious creed, color, national origin ancestry, age, physical disability, pregnancy, mental disability, or medical condition. 

 

About Twilio:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

Salary Range: $94,500 - $124,784

Rest of Colorado:

Salary Range: $79,408 - $109,186

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

 

#LI-REMOTE

 

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Location

100 California Street, San Francisco, CA 94111

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