Head of B2B Engineering

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WHO WE ARE

Kinship is here to help everyone pet parent like a pro. Why? Because our pets make us better humans, and we owe them the best possible care. As the premier partner to a new generation of pet parents, we use our data, products, and services to help people be the best pet parents they can be. And we unite changemakers in pet care to break down barriers, open new doors, share insights, and advance our collective knowledge. All so we can reimagine the pet parenting experience, up people’s confidence, and help the world find better ways to care.

Kinship is a coalition that includes:

  • Wisdom Panel™, the world’s most accurate pet DNA test. 
  • Whistle™, an award-winning leader in smart monitors for pet health. 
  • The Wildest™, one destination that helps people ace it for their animals. 
  • GoodFriend by Kinship, a platform that connects pet parents and care providers. 
  • Adopt-a-Pet.com, a site that helps share homeless pets with millions of adopters.
  • Pet Insight Project, a pioneer in interpreting health data to improve pets’ lives.
  • Vet Insight™, a turnkey service that offers access to expert pet health advice.
  • PetStory, a pet care service, website, and app supporting pet parents in Russia.
  • FluffyGo, a mobile-first platform designed for science-minded pet parents in China. 

Together, these teams and more work to set new standards in pet care. And, as a part of Mars Petcare, they work to create a better world for pets. Learn more at www.kinship.co

OUR TEAM

B2B Engineering team is a critical part of our technology organization and partners closely with our business, product, design, engineering and customer service teams to architect, build, manage, scale and grow various capabilities that power our B2B customer experience. This role also works closely with our International and Partnerships team to provide technical thought leadership as well as pipelining delivery and execution of partner specific capabilities while keeping an eye, negotiating meaningful tradeoffs with internal stakeholders as well as incrementally building towards mid and long term roadmap items. This team is focused on building solid backend as well as core services exposed through APIs that span a broad range of platform capabilities that manages marketplace needs, handles payments, bookings, service provider as well as marketplace consumer lifecycle functionalities. Being responsible for B2B aspects of engineering, this role and the team will be responsible for building a robust business partner ecosystem. This role will also manage core backend, business partner side of our Wisdom Panel including all the touch points with various parts of integrations with our DNA processing lab partners and the technologies that power this experience. 

HOW YOU’LL HELP EVERYONE PET PARENT LIKE A PRO

As the head of the B2B Engineering team, you will manage a 20+ member team of full-time associates with varying levels of seniority including managers, individual contributors as well as niche contractors and be responsible for managing various backend and partner facing capabilities across various existing Kinship brands. This team partners closely with consumer and OneKinship engineering teams to co-own the experience for our customers and partners. This role works very closely with design, product and marketing teams and will be responsible for owning delivery of engineering while keeping org and operational efficiency in focus.

Key responsibilities include:

  • Lead an existing team of 20+ associates including managers, engineers and contractors
  • Hire new talent for fast growth, mentor and grow the existing team. Be an inspiring coach
  • Partner with design, product and marketing teams to build highly scalable and efficient technology across various backend and B2B facing capabilities
  • Partner with our business to understand their short as well as long term needs while providing clear, transparent and timely updates
  • As a core part of the tech leadership team, partner with other tech and engineering functions while maintaining high accountability and a keen eye towards reusability, efficiency and scale
  • Be adept at introducing right level of process at the right point in organizational maturity
  • Drive consistent results through empowerment of our associates while partnering with our talent partners to reward our high performers and constantly raising the bar for quality, efficiency and throughput of our engineering teams

THE PRO WE’RE LOOKING FOR

As Kinship people, we have three pillars that set out how we aim to be--in our everyday work, and in how we approach each other. We call these our Cultural Pillars. In all of the roles that we hire for, we look for people who are Optimistic, Purposefully Inquisitive, and Open to All. And for this role, you’ll need these skills to knock it out of the dog park:

LEADERSHIP COMPETENCIES:

  • You Have Courage: a willingness to bring forth a new idea, engaging others across Kinship to support you, and taking risks and action will full accountability
  • You Learn at Pace: a consistent and fast work ethic to meet growth goals, and the ability to evolve and pivot quickly from what you’ve learned
  • You Value Difference: a genuine belief in inclusion and diversity is in your DNA, and it shows up in your work, and how you work. 
  • You are pragmatic thinker and outcome driven collaborator
  • You are a coach and sees importance to mentor junior engineers
  • You are able to go technically deep as well as cover a wide range of shared engineering capabilities

 TECHNICAL SKILLS:

  • 15+ years of experience in software development with at least 10+ years of experience managing teams with directors and managers and large, impactful engineering and technical outcomes
  • Proven experience building teams with exceptional talent
  • Experience managing outcomes through partnerships with key consulting companies with engineers onshore as well as offshore
  • Proven experience in building scalable platforms
  • Solid experience building massive backend, business and partner facing engineering capabilities
  • Excellent grasp of modern cloud friendly technologies build over multiple years of rigorous and progressive hands-on experience 
  • Solid experience using open source technologies to build engineering products at scale
  • Experience in building API Management Platform
  • Prior experience on building high scale micro-services
  • Prior hands on experience with AWS, GCP, Azure or comparable public cloud
  • Deep understanding of architectural tradeoffs optimized for scale and throughput
  • Experience with human health or related disruptive domain or pet tech is a big plus

JOIN OUR PROS!

  • Unique opportunities for a customizable career within pet care
  • A super collaborative, flat work environment with direct access to our senior leadership team
  • Work from the hottest cities across the world
  • Dog-friendly workplaces 
  • Medical, dental, vision, 401k match, and pet benefits for you and your family
  • Unlimited paid time off 
  • Flexible work opportunities 
  • Parental leave for the birth or adoption of your new human child (and fur baby)
  • Discounts on pet products, services, nutrition and veterinary wellness plans
  • Welcome kits with pet merch & Kinship swag
  • An extensive onboarding program with a chance to meet all of our leaders across Kinship
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Location

Our San Francisco office is located in the Financial District, a quick walk from the Ferry Building, Union Square, and Salesforce Park. Convenient to BART(1 block from Montgomery Station), Muni, ferries, and cable cars. Great local restaurants, gyms, shopping, and bars nearby!

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