Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.
We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.Job Description
Wish is seeking a Site Reliability Engineer Manager to join our production SRE team. As a leader of this team, you will have an opportunity to shape Wish’s production environment and culture as we move from an outdated monolithic architecture to a modern service oriented architecture. Including things such as building operational tooling, automating operational workflows, performing architecture and design reviews, investigating system failures and complex outages, defining service level objectives, and much more. If you are someone who takes ownership and can achieve high-level goals without clearly defined solutions, then we have a place for you here.
Defining and driving a culture of operational excellence across infrastructure and engineering through things such as SLAs, process, monitoring, etc.
Partner with fellow Infrastructure and Engineering teams to create, support, and maintain a robust application framework and guide service integrations
Design, implement, and maintain infrastructure for applications at Wish
Create, maintain, and support tools for automating deployment, monitoring and operations of the overall platform
Participate in on-call rotation to provide application support, incident management, and troubleshooting
5+ years of Application Service Infrastructure experience in an SRE, Devops, or similar role
At least 3 years of demonstrated technical leadership experience in infrastructure teams.
Knowledge of networking and protocols such as ELB, DNS, SSL, TCP/IP, etc.
Knowledge of database technologies and basic DBA skills (Mongo, Postgres, MySQL)
Bachelors in Computer Science, Engineering, related field, or equivalent work experience.
Skill with one or more programming languages. Python or Go preferred
Experience with application deployment infrastructure (code repo + CI/CD)
Excellent written and interpersonal communication, and documentation skills
Ability to prioritize tasks for oneself and a group of engineers and work independently
Experience managing a team in an online operations organization
Knowledgeable in modern configuration management tools (Salt, Ansible, Fabric, etc.)
Experience with large scale data center environment
Knowledgeable in designing, analyzing and troubleshooting large-scale distributed systems
Experience with Cloud Computing platforms (e.g. Amazon AWS, Google Compute Engine)
Understanding of Linux containers (Docker, Kubernetes, etc.)
Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.