Manager, Software Engineering, Logistics Engineering

| San Francisco | Remote
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Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

The Marketplace & Logistics team is the entry point for millions of merchants from all over the world who interact and sell through our platform. We deliver on many large scale initiatives which include integration, payment processing, logistics and fulfillment, and tracking to name a few. Whether it be delivering a platform to onboard new merchants in new geographies, improving our returns process, or scaling our logistics practice to process more than 3 million transactions per day, you will be able to impact the business on a global scale.

Wish is seeking a Manager, Engineering to lead some of our exceptional team members and be a key driver to Wish’s continued innovation and success. You will help support the Marketplace team by providing transparent leadership, mentorship and motivation as they work in a fast paced environment on key enterprise initiatives and developing new features.

This is a unique opportunity to provide engineering partnership and product outcomes across multiple early stage business initiatives. The successful candidate will be highly collaborative and able to move from ideation to experimentation through iteration, while maintaining high levels of code quality. This role will require a high level of business acumen coupled with Full Stack technical depth.

What you'll be doing:

  • Lead a Carrier System Integration team that develops a highly scalable distributed software system that integrates with external systems
  • Build a world-class engineering team by hiring top talents, providing team members with mentorship and technical guidances, while maintaining a high bar
  • Perform an efficient people management by setting up the right expectations and goals, removing roadblocks, and helping career development and growth
  • Contribute for a design review process to build an efficient system architecture and write a high quality code that team members can use it as a reference
  • Work with stakeholders, product managers, and other engineering leads cross-functionally to build strategies and define requirements.
  • Lead projects from scoping requirements through v1 launch and v2 iterations
  • Identify technical risks and build a roadmap for further improvement 
  • Quickly deliver minimum viable product (MVP) for high priority business initiatives and designs for long term systems that can support high scalability and availability.
  • Perform API integration/maintenance with both internal and external services.

Qualifications

  • BA/BS in Computer Science, Math, Physics or related field, with higher degree considered an asset
  • Machine Learning
  • Highly collaborative leader with a desire to stay close to the code
  • 8+ years of Software / Application development experience
  • 3+ years of experience directly managing 3 or more people
  • Mobile and eCommerce, Web and App experience highly preferred
  • Proven experience scaling and managing multi-level engineering team
  • Demonstrated project management skills
  • Inspired by the mission of helping underserved consumers and small retailers thrive in a global, mobile first economy
  • Capable of leading rapid development and iteration in an “Incubator” style environment

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

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Technology we use

  • Engineering
    • AWS (Amazon Web Services)Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

An Insider's view of Wish

How do you collaborate with other teams in the company?

We do a lot of cross-functional work with other teams to create promotions, campaigns, articles, social media content, videos, and more. We also provide regional insights to stakeholders and exchange ideas to help grow each market. I love looking back and seeing how much my role has evolved since I started working at Wish!

Tania

Localization Manager, Spanish

How has your career grown since starting at the company?

My goal coming out of university was to learn how to scale the infrastructure of a growing company. Larger tech companies have mostly solved these scalability problems and Wish gave me the opportunity to solve tough problems hands on. Wish is now handling 100x the traffic since I joined and I'm still learning new things everyday.

Vitaliy

Manager, Software Engineering

What's the biggest problem your team is solving?

My role as a Brand Protection specialist at Wish revolves around reviewing and actioning on merchants that infringe on our Intellectual Property policy. My work will hopefully create a fair and trustworthy platform for both our users and merchants.

Miguel

Brand Protection Specialist

What are Wish Perks + Benefits

Wish Benefits Overview

Here at Wish, one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal, Wish covers 100% of insurance premiums for full-time employees and their dependents. And that's not all! In addition to our amazing benefits, we proudly offer many perks like fitness reimbursement, flexible work hours, generous paid time off, Wish cash, an ESPP program and many more...

Culture
Partners with Nonprofits
Wish proudly partners with Black Girls Code, University of Waterloo WiCS and Women Who Code through volunteering and hosting events.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Coming soon!
Diversity manifesto
Diversity Employee Resource Groups
Our Wish Employee Resource Groups, or WERGs as we call them, are employee-led organizations that help build awareness, educate and drive inclusivity.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wish covers 100% of medical, dental & vision monthly premium costs for employees and their dependents.
Life Insurance
Pet Insurance
Wellness Programs
Wish offers a fitness allowance.
Mental Health Benefits
Employee Assistance Plan - Up to 5 in-person visits with a trained professional, per issue. Additional online benefits include legal, financial, childcare, and parental leave resources.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Breakfast pastries.
Fitness Subsidies
Wish offers a fitness allowance.
Home Office Stipend for Remote Employees
New! All full time employees are eligible to receive a monthly work from home stipend.
Professional Development Benefits
Job Training & Conferences
Wish offers "Wish for Leaders" management training program as well as other Learning & Development workshops.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Wish offers up to $500 per year for job related professional development activities.
Customized development tracks
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