Observability Engineer

| San Francisco
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About Scoop

Scoop brings co-workers and neighbors together to enjoy a smooth carpooling experience—unlocking new opportunities to create friendships, improve their well-being, and make the most of their valuable time.

Learn more in Crunchbase: https://news.crunchbase.com/news/scoop-raises-60m-for-corporate-carpooling-as-gridlock-ruins-america/

Engineering @ Scoop

Few companies get to face such diverse technical challenges as Scoop, and we’ve built a team of people excited to face these challenges together while investing in each others’ growth.

Scoop’s engineering team may move bits and pixels, but we also put real, live human beings in cars together. We’re touching problems academics have written about for years, and have data that no other company has ever collected.

But Scoop knows engineering is not a lone discipline. We’re a small team with varied backgrounds: big companies, VC-backed startups, boot camps, academia. We like to build together, and we like to learn together. Our entire team and process are built around helping you grow and be successful. And we’d love to tell you more about the impact you could have at Scoop.

In this role, you will:

  • Own monitoring, logging, and alerting. Evaluate our existing solutions, looking for areas to expand and scale to make us even better.
  • Collaborate with our Application Engineering teams to ensure our Applications are emitting the right metrics.
  • Collect, aggregate, and visualize the collected metrics to provide actionable insights.
  • Build observability into our core platform and tools.
  • Author standard monitoring guidelines and continually increase the level of our monitoring
  • Apply data modeling and predictive analysis to anticipate potential issues before they manifest
  • Identify critical metrics to monitor and alert on to surface actual user issues

Do you have interest/experience in any of these areas? If so, you should apply!

  • Experience in modern observability tools, such as Grafana, Prometheus, SumoLogic, Splunk, Datadog
  • Experience architecting and building application performance management systems
  • Understanding how to monitor environments like AWS, Kubernetes, Docker, etc. using tools like Elasticsearch, Lucene, Prometheus, etc.
  • Experience with logging, tracing, analytics, search, metrics
  • You have experience with one of these core programming languages like NodeJS, Scala, Go, C++, etc.
  • Able to inspire other people to work with you, enjoy mentoring and coaching other engineers
  • Have lead technical projects in a collaborative environment
  • Strive to do work you're proud of, both technically and in your team interactions

Life @ Scoop

Founded in 2015 and based in downtown SF, our team mixes technology and elbow grease every day, with one statistic in our crosshairs: 80% of Americans drive alone to work. At Scoop, we envision a world where commuters feel empowered — starting with a choice to make their commute a meaningful part of their day. We embody that same spirit within our own culture, empowering every team member to make this the most meaningful experience of their career.

Walk into Scoop and you’ll find a furry, tail-wagging welcoming committee. In many ways these fluffy faces exemplify the energy that flows through our office. They are a reminder that while we’re focused and driven, we shouldn’t take ourselves too seriously. They also help bridge the gap between our homes and our workplace, just like a Scoop carpool.

The atmosphere overall is dynamic and unique. It’s influenced by our backgrounds at successful startups, big tech companies, and premier consulting firms — blended and crafted into what feels natural and right for this company. It plays out in our balance of scrappy and strategic, frameworks and fast thinking.

At Scoop, we’re all united by our desire to change the way people get to work — and committed to enjoying the journey together along the way.

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Location

22 4th St, San Francisco, CA 94103

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