Principal Software Engineer - Ruby on Rails

| San Francisco | Hybrid
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AGERO + SWOOP

San Francisco based Swoop, an Agero company, provides simplicity and peace of mind in the chaotic world of roadside assistance.  Agero & Swoop combined provide roadside protection for 100M+ Americans and performs 12M+ roadside services annually. As a connected vehicle service, we are in deep discussions with leading car manufacturers about their connected and autonomous vehicle experiences. We combine the benefits of a stable, profitable parent company, while offering the career opportunities and pace of a Silicon Valley startup. 

Agero + Swoop are automating an entire industry that has not changed in decades. We’re taking antiquated manual systems and redefining them into digital platforms, open APIs, and exceptional customer service. 

Swoop, a next generation SaaS based platform powers thousands of tow operators and partners with car makers, insurers, and fleet operators to deliver a roadside product that is fast, transparent, and easy.

Our team is passionate about addressing real-world problems with digital solutions. We’re looking for enthusiastic problem solvers who are ready to join a fast paced team and make a big impact.

Learn more at https://joinswoop.com & www.agero.com


ABOUT THE ROLE

 We are searching for an exceptional hands-on Principal Software Engineer with proven experience designing and architecting complex backend systems. You’ll be one of the most experienced members of a very skilled team. You’ll help us evolve the models, business logic, and API layer to provide a highly available and scalable platform used by many of the largest auto manufacturers and insurance companies in the world.

We leverage automation pipelines (have even built our own), use continuous integration and have a strong product framework that helps us build a high-quality product at high velocity.

KEY OUTCOMES

  • Lead the technical design and architecture for large and complex projects
  • Work with stakeholders to provide well thought-out engineering solutions and champion technical initiatives
  • Make the right trade-offs on how to leverage existing vs new frameworks keeping in mind the short, medium- and long-term goals and natural constraints
  • Understand the opportunities and risks new technologies provide, make technical choices with intention
  • Actively contribute to the Swoop platform code base

REQUIREMENTS

  • Software Architect with 10+ years of experience
  • You have extensive hands-on Rails experience
  • You have developed web apps at scale
  • You have deep understanding of API design and best practices
  • You have optimization experience at the DB and Application layer
  • You enjoy working at nimble companies and building systems from the ground up
  • You have outstanding collaboration and communication skills
  • CS or Engineering related Degree
  • Experience with GraphQL is nice to have

About Swoop

Swoop, along with our parent company, Agero, has set out to redefine the roadside assistance experience by offering real time transparency, unmatched scale and seamless integration with most of the major automotive and insurance brands. Combined, we protect over 125 million drivers and are making the roads safer by using the best technologies, customer service and partnerships with companies like Lyft.

Here's a brief video about Swoop: https://vimeo.com/206753666.

You can see examples of our work through our public API :https://api.joinswoop.com/

About Agero

Agero’s mission is to safeguard consumers on the road through a unique combination of platform intelligence and human powered solutions, strengthening our clients’ relationships with their drivers. We are a leading provider of driving solutions, including roadside assistance, accident management, consumer affairs and telematics. The company protects 115 million vehicles in partnership with leading automobile manufacturers, insurance carriers and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to more than 12 million requests annually for assistance. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com and follow on Twitter @AgeroNews.

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Location

San Francisco, CA

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