QA Analyst

| San Francisco
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At Fivestars our mission is to help businesses and communities thrive by turning every transaction into a relationship. Over 60 million people use Fivestars to get rewarded at over 14,000 local businesses with one rewards program. Local businesses use Fivestars to bring more customers into their stores with one powerful program. Fivestars drives over $3 billion in local commerce across its network per year. Fivestars has raised $105 million from HarbourVest, Menlo Ventures, Lightspeed, DCM, Y-Combinator, and others. Together, let's love local. Visit www.fivestars.com for more information.

Who you are:

FiveStars is seeking a QA Analyst to come in and make a huge impact on our growing QA team. As part of the larger Engineering organization, you will help balance the demands of rapid product development with stability and a bug free customer experience. In this role, you will have the opportunity to test our wide range of products and apply cutting edge testing technology to ensure our success. Come help us build the future of customer engagement for small businesses!

What you’re going to do:

  • Own test planning, test case creation and execution for assigned products
  • Review/analyze product requirements and identify gaps where appropriate
  • Perform exploratory, destructive and end-to-end testing
  • Clearly communicate test status and any risks to the product team
  • Document issues and suggest improvements on features and processes
  • Collaborate with engineering and product management teams to help reproduce and find root cause analysis for issues identified
  • Gather and analyze quality metrics, suggest improvements where needed

Desired Skills and Experience:

  • 2+ years of quality assurance or equivalent experience
  • Can use QA and Dev tools (logs, code, etc.) to investigate root cause
  • Strong communication, analytical, and problem-solving skills
  • Android and iOS apps testing experience is essential
  • Working knowledge of Linux or Mac and Windows environment
  • Experience working in Scrum and Agile environment
  • Ability to work independently with close attention to detail
  • Understanding and adherence to SQA methodologies and practices
  • Experience with JIRA and other bug tracking tools

Preferred:

  • Mobile, desktop, web and POS testing experience
  • Test automation background in UI and API driven frameworks
  • Experience with Android Studio
  • Database testing is a huge plus
  • Experience in or knowledge of SMB and Payments space
  • Experience in reliability, scalability and stress testing
  • Thorough understanding of a breadth of technologies (databases, networking, tools, etc)

FiveStars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FiveStars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Location

500 3rd St #405, San Francisco, CA 94107, San Francisco, CA 94107

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